Import Forwarding Manager

Martello Talent

Ipswich

On-site

GBP 30,000 - 35,000

Full time

14 days+

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Job summary

A major supplier to the pet and animal feed industry is seeking an Import Forwarding Manager to manage global inbound shipments. You will coordinate international shipments and ensure compliance with shipping regulations while working in a dynamic environment in Ipswich. The role offers strategic influence and career progression within a growing business.

Qualifications

Proven experience in freight forwarding, import logistics, or customs clearance.
Solid understanding of international shipping regulations and documentation processes.
Hands-on knowledge of customs procedures and compliance standards.

Responsibilities

Coordinate international shipments with overseas partners and logistics providers.
Ensure end-to-end management of shipping logistics.
Prepare and manage essential documentation.

Skills

Freight forwarding experience

Understanding of international shipping regulations

Knowledge of customs procedures

Relationship-building abilities

Tools

Sage

Microsoft Dynamics

Job description

Direct message the job poster from Martello Talent

An established leader in the UK and European commodities and ingredients sector is seeking a highly organised and knowledgeable Import Forwarding Manager to oversee global inbound shipments. This is a fantastic opportunity to join a well-respected, high-performing team within a major supplier to the pet and animal feed industry, offering genuine career progression in a growing business.

About the Company

This fast-growing organisation operates across international markets and is a key manufacturer within its sector, with facilities in the UK. The company offers a dynamic and supportive environment where operational excellence and customer satisfaction are paramount. You’ll be part of a forward-thinking logistics function with the chance to make a real impact from day one.

Key Responsibilities

Coordinate international shipments (containers and bulk vessels) with overseas partners and logistics providers.
Ensure end-to-end management of shipping logistics, including timely dispatch, documentation, and delivery.
Prepare and manage essential documentation: bills of lading, commercial invoices, packing lists, and customs declarations.
Oversee customs compliance and international trade regulations.
Track and monitor shipments, providing proactive updates to clients and internal stakeholders.
Liaise with customs agents, port authorities, and freight carriers to facilitate efficient clearance and handling.
Negotiate service contracts and freight rates with carriers and forwarders.
Address and resolve any shipment delays, damages, or discrepancies.
Deliver accurate quotes and freight solutions tailored to customer needs.
Maintain logistics databases and ensure accurate shipment records.

What You’ll Need

Proven experience in freight forwarding, import logistics, or customs clearance.
Solid understanding of international shipping regulations and documentation processes.
Hands-on knowledge of customs procedures and compliance standards.
Familiarity with ERP or logistics systems (e.g., Sage, Microsoft Dynamics).
Strong multitasking, organisational, and time management skills.
Confident communicator with strong relationship-building abilities.

Preferred:

Knowledge of Incoterms and trade compliance.
Industry certifications (IATA, FIATA, CILT, or similar).
Additional language skills relevant to international trade (optional but beneficial).
Primarily office-based, with occasional travel to ports, warehouses, or client locations.
Some flexibility may be required for out-of-hours availability depending on global shipment schedules.

Seniority level