Implementation Specialist

Magentus Group; London; On-site; GBP 35,000 - 65,000; Full time

Job summary

An established industry player in health technology is seeking Implementation Specialists to work closely with Project Managers and clients to deliver innovative solutions. This role involves leading design workshops, mapping processes, and ensuring compliance with UK regulatory standards. You will collaborate with cross-functional teams to understand client needs and support development phases. Join a passionate team dedicated to improving healthcare outcomes and be part of a transformative journey in digital healthcare. This position offers a blend of remote and on-site work, providing flexibility and a supportive environment for your professional growth.

Benefits

Remote Working Environment

25 Days Annual Leave

Enhanced Maternity Leave

Enhanced Paternity Leave

Life Insurance

Private Health Care

Salary Sacrifice Pension

Income Protection

Working from Home Allowance

Free Flu Jabs

Qualifications

• Proven work experience as a Business Analyst in health technology.
• Ability to gather and document high quality requirements.

Responsibilities

• Lead customer design and configuration via design workshops.
• Support project activities and documentation conforming to quality standards.

Skills

Business Analysis

Process Mapping

Interpersonal Skills

Problem-Solving

Communication Skills

Education

Bachelor's Degree in Biomedical Science

Change Management Qualification

PRINCE2 or APMG Qualifications

Tools

Visio

Laboratory Information Management Systems

Job description

Magentus products and services have been at the forefront of delivering health technology for more than 30 years, offering deep expertise across clinical systems, health informatics and practice management.

Across pathology, radiology, oncology, maternity, and practice management, we are connecting the health ecosystem and transforming digital healthcare at scale. Driven by our dedicated teams across the globe, our success reflects our passionate commitment to improving healthcare outcomes.

People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.

Short Summary

Our Implementation Specialists work with Project Managers, SMEs and our customers to deliver Evolution vLab.

Key Responsibilities of the role:

• Leads customer design and configuration, scopes and documents customer requirements via design workshops
• Supports insight into clients’ needs to Project Manager
• Leads the process mapping of current state to future state workflows as appropriate
• Supports business and function requirements and functional design specifications with Product Application Specialists
• Identifies and escalates risks and issues relating to design, developing and researching options for remediation or mitigation where appropriate
• Works with cross functional client teams to ensure requirements, functional and design specifications are understood and accepted by all internal stakeholder groups
• Supports development and testing teams during development and testing phases
• Ensures any solution proposed meets all UK regulatory standards and requirements
• Ensures project activities and documentation conform to relevant quality standards
• Assists with pre-sales activities

The position may require on-site working across multiple implementation sites in the United Kingdom.

Experience:

• Bachelors Degree in Biomedical Science / relevant Clinical Field or Information Technology field
• PRINCE2 or APMG qualifications an advantage
• Change Management qualification will be highly regarded
• Proven work experience as a Business Analyst or similar in health technology
• Experience in or with a pathology laboratory
• Use of Visio or equivalent for process mapping
• Use of laboratory information management systems
• A sound understanding of the professional, ethical and legal requirements that underpin the health informatics environment
• Good understanding of laboratory Health and Safety, CPA, MHRA EU Blood Directive and MHRA Good Clinical Practice for Laboratories and other relevant regulations and standards
• Ability to gather and document high quality requirements
• Passionate about excellence, technology and management and seek to be the best in their field
• Strong interpersonal skills with excellent problem-solving skills
• Ability to prioritise duties, including the effective and efficient planning and management of a complex workload to meet competing deadlines
• Ability to communicate scientific/technical information with all levels of the organisation

In return we offer:

• Remote Working Environment OR Hybrid Working Environment from London

Leave:

• 25 days (increases with length of service up to 4 days) plus 8 bank holiday
• Holiday purchase scheme via salary sacrifice
• An extra day annual leave for your birthday
• Enhanced Maternity Leave
• Enhanced Paternity Leave
• Up to two days paid Volunteering days
• Paid time off during the working day to donate blood

Leadership & Development:

• Product Training

Employee Recognition:

• Peer recognitions
• CEO awards
• Length of service awards
• Performance Annual Bonus Programme

Employee Benefits:

• Life Insurance (4x annual salary)
• Private health care (BUPA) plus discounted rates to add your loved ones
• Salary Sacrifice Pension
• Income Protection
• EAP (access to online Healthcare)
• Branded merchandise starter pack
• £250 working from home allowance
• Free Flu Jabs
• Enhanced Sick Pay

Our values say a lot about us:

• One Team
• Make a difference
• We Care
• Trust

People are at the heart of everything we do at Magentus — we work as one team to create a healthier society. We hold monthly communication sessions with the Senior Leadership Team to provide company updates and strategic briefings.

Magentus Software Limited is an equal opportunities employer. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected.

We do not discriminate based on race, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage applications from all qualified individuals and believe in fostering a workplace where everyone has the opportunity to thrive and succeed.

We are also a proud member of the Disability Confident Employer Scheme, demonstrating our commitment to supporting disabled individuals in the workplace.

If you require any support or adjustments to interact with us, please let us know.