Implementation Consultant (Remote, UK-Based)

TN United Kingdom; London; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the legal tech sector is seeking an Implementation Consultant to enhance customer success through innovative solutions. This remote role offers competitive compensation, professional growth opportunities, and a chance to directly impact enterprise clients' operations. Ideal candidates will have a strong consulting background, technical expertise, and a passion for process improvement.

Benefits

Professional Growth Opportunities

Flexible Working Environment

Competitive Compensation Package

Qualifications

• 3+ years in a client-facing consulting or implementation role.
• Proficient in creating workflows and diagrams.
• Experience in legal or similarly regulated environments is a bonus.

Responsibilities

• Collaborate with clients to design automated solutions.
• Guide customers to maximize platform adoption.
• Work cross-functionally with Product and Delivery teams.

Skills

Process Engineering

Customer Success

Technical Consulting

Communication

Education

3+ years in client-facing consulting or implementation

Tools

Visio

Miro

Job description

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Implementation Consultant (Remote, UK-Based), London

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Client:

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

d397b1dae8f3

Job Views:

3

Posted:

21.05.2025

Expiry Date:

05.07.2025

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Job Description:

Novum Global is a global specialist in the legal sector, connecting legal tech businesses, law firms, and candidates with opportunities for growth. Trusted by 130+ businesses, law firms, and thousands of candidates, Novum Global delivers exceptional consulting, talent acquisition, and tailored advisory services in sales, marketing, and HR. Focused on driving growth at personal and corporate levels, Novum Global empowers clients with the tools and expertise needed to stay ahead in the legal industry.

Are you a dynamic problem-solver with a flair for customer success, a knack for process engineering, and a passion for tech-driven transformation? If so, this is your moment to shine. Novum Globalareon a mission to connect you with a forward-thinking, market-disrupting employer ready to revolutionize how organizations operate!

Why This Role Is Exceptional

My client stands at the cutting edge of data-driven workflow and process automation, with a rapidly growing global footprint. Imagine an enterprise platform that can handle over a billion transactions each year—one that empowers companies in highly regulated and demanding sectors (like legal and HR) to streamline their most complex processes. If you’re hungry for a career where you can blend consultative problem-solving, hands-on implementation, and genuine impact on customers’ bottom lines, look no further.

What You’ll Do

Architect & Deploy: Collaborate with clients to design bespoke, automated solutions that tackle intricate process challenges. You’ll map workflows, recommend enhancements, and see your ideas come to life.

Own Customer Success: Serve as a trusted advisor—guiding both new and long-standing customers to maximize platform adoption, identify fresh use cases, and keep innovating.

Evangelize Technology: Help prospects visualize the game-changing potential of automation during pre-sales demos and scoping sessions. You’ll highlight real ROI and long-term scalability.

Champion Collaboration: Work cross-functionally with Product and Delivery teams, making sure client feedback fuels ongoing improvements and product enhancements.

Strategize & Grow: Identify opportunities for expanded platform use, turning satisfied clients into enthusiastic advocates who are proud to showcase success stories.

About you

Consulting Powerhouse: 3+ years in a client-facing consulting or implementation role, with a track record of designing and delivering impactful solutions.

Process Engineering Wizard: Proficient in creating workflows and diagrams (Visio, Miro, or similar), with the ability to communicate complex processes succinctly.

Legal/Regulatory Expertise (Bonus): Experience in legal or similarly regulated environments—whether as a lawyer, project manager, or engineer—will give you a significant edge.

Tech-Savvy: Comfortable navigating software integrations, API calls, and data mapping, alongside document and workflow automation.

A People Person: An engaging communicator who thrives on building relationships, nurturing trust, and turning stakeholders into champions.

Proactive Team Player: You’re self-motivated yet love collaborating with diverse teams of developers, analysts, and project managers.

What's in it for you?

Meaningful Impact: Directly shape how enterprise clients simplify and supercharge their operations, becoming a catalyst for real business transformation.

Professional Growth: Sharpen your technical, consultative, and business strategy skills in an environment that prizes innovation and continuous learning.

Flexibility & Autonomy: Enjoy the freedom of remote working within the UK, balanced with a supportive team culture that fosters collaboration and creativity.

Competitive Compensation: Receive a package that reflects your expertise and the value you bring, alongside strong benefits and ample opportunities for advancement.

Ready to Step Up?

Join a powerhouse that’s reimagining the future of automation—empowering organizations to transcend manual processes and thrive in ever-changing markets. If you’re ready to take on a role blending consulting excellence, technical brilliance, and customer-centric innovation, apply now through Novum Global.

Let’s propel your career to new heights and make your mark on the world of tech automation!