Implementation Specialist

TPP; Horsforth; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Fantastic holiday entitlement

Opportunities to travel internationall

BUPA Health, Dental and Travel cover

Job summary

TPP, a world‑leader in Digital Health, seeks a Graduate Implementation Specialist to guide customers through the planning and migration of our SystmOne software. You will manage projects from start to finish across the UK and internationally, delivering smooth transitions and high levels of customer satisfaction.

No IT, healthcare or project management experience is required; strong communication skills and a willingness to learn will be your quickest path to responsibility, with opportunities

Qualifications

• No experience of IT, healthcare or project management is required.
• Good communication skills and are keen to learn, you will be given responsibility within your first few weeks.

Responsibilities

• Guide new customers through planning and managing the implementation of SystmOne.
• Oversee and plan projects from start to finish in the UK and internationally.
• Work with other teams across the business to resolve issues and ensure customer satisfaction.

Skills

Communication skills

Education

A levels or equivalent

Degree desirable but not essential

Job description

Implementation Specialists at TPP are responsible for guiding new customers through the process of planning and managing the implementation of our SystmOne software. The role includes overseeing and planning projects from start to finish both in the UK and internationally. One week you could be planning an implementation for a Mental Health Trust within the UK and the next you could be with a family doctor in China checking data has migrated correctly.

With tens of thousands of patients in most projects, your job will be to deliver a safe and successful migration. You will work alongside other teams in the company to take issues from customers and help solve complex problems. The team is involved in every stage of the implementation process, from arranging the initial contract, to managing the direction of the project and ensuring the customer is satisfied with the product and level of service they receive.

No experience of IT, healthcare or project management is required. If you have good communication skills and are keen to learn, you will be given responsibility within your first few weeks. You will get the opportunity to work across many other parts of the business such as finance, HR and recruitment.

About TPP

TPP is a world‑leader in Digital Health. From apps enabling patients to manage their own care to comprehensive hospital solutions, TPP delivers technology that connects everyone involved in healthcare delivery. For over twenty years, we have been applying the most advanced technology to provide a safe and secure environment to deliver care. Our aim is to improve access to healthcare data, making sure it is available whenever and wherever it is needed. We want to help people make the best use of that data, to empower clinicians and citizens, and to create the healthcare systems of the future.

TPP has been consistently recognised as an outstanding graduate employer. Since 2017, we have consistently featured in The Job Crowds’ “Top Company for Graduates to Work For”, and were the overall winners for 2026/2027 in addition to awards for 'Best Salary', 'Benefits', 'Responsibility’, ‘Management' and ‘Career Progression’. We have also been consistently named in the Times Top 100 Graduate Employers list.

Salary and Benefits

The role has an excellent starting salary of £45,000 with outstanding annual pay reviews and your salary will increase rapidly during your time at the company.

You will also receive a range of benefits, including:

• Fantastic holiday entitlement
• Opportunities to travel internationally
• BUPA Health, Dental and Travel cover

To read what it’s like to work at TPP and to see our full list of benefits, visit www.tpp-careers.com

Requirements

• A degree is desirable but not essential
• A levels or equivalent

Note that due to the high volume of applications, candidates failing to pass the initial selection will not be notified. Successful candidates will usually be contacted within two weeks. We reimburse applicants for travel to and from interviews. Please be aware that applications will be kept on file for up to 12 months.