Implementation Manager

K2 Corporate Mobility; Guildford; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

K2 Group is a UK-based mobility services provider with a global reach. The role of Project Manager oversees large-scale change programs with end-to-end lifecycle, governance and stakeholder coordination.

You will liaise with the Group Managing Director and cross-functional teams to ensure timely, on-budget transitions that meet client expectations. The role requires proven PM experience, strong communication and adaptability, and work is hybrid with two days in the office and three remote after

Qualifications

• Proven experience as a project manager delivering complex change programs.
• Strong communication and influencing skills to manage senior stakeholders.
• Excellent time management and end-to-end change delivery experience.

Responsibilities

• Create full project plans and manage delivery to time, budget and scope.
• Lead projects using effective methodologies and governance structures.
• Prepare and maintain project documentation and risk dashboards.
• Coordinate internal teams and client/third-party stakeholders.
• Support pre-sales activity with scoping and proposals.

Skills

Project management

Client relationship

Time management

Stakeholder management

MS Office proficiency

Team collaboration

Adaptability

Education

Prince2 or similar PM qualification

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Visio

MS Project

Job description

Job type – Full-Time

Hours of work – Monday to Friday 8.30am – 5.30pm (40 hours per week)

Contract type – Permanent

Hybrid working – Two days office, three days remote (upon successful completion of probation);

Full-time in the office for the first 3 months

Closing Date: 23 October 2026

K2 Groupis an independentand internationalprovider of mobility services.The Group includes six K2 brands, eachwithits own service speciality:

• K2 Relocate – relocation services
• K2 Bespoke – VIP relocation services
• K2 X Border – immigration services
• K2Indx – advisoryand assignment management services
• K2AlphaTech – inhouse technology team
• TwelveDegrees - inhouse stakeholder communication agency

Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human-centric service.

A deeper dive into K2 Group

Founded in 2002 and headquartered in the UK, K2 Group has evolved into a global leader in mobility and related services. Unlike competitors rooted in HHG/move management and HR allowed us to take a consultative, client-centric approach from the start.

Over close to 25 years, K2 has grown significantly, developing a suite of service offerings. We wanted to give each of these offerings its own identity, so in 2026, we chose to rebrand, transitioning from K2 Corporate Mobility to K2 Group. Each K2 offering/brand shares the same values, contributes to K2’s world-class NPS of 82 andit’sGreat PlaceToWork accreditation, and is driven by the same unwavering commitment to human-centric service delivery. However, each brand has its own speciality as detailed above.

With 15 offices across 11 countries and a partner network which spans 186 countries, K2 has a truly global reach. We recognise that with this reach comes responsibility: we must operate as a responsible global citizen. To ensure that we do this, we have made multiple sustainability commitments, including establishing a partnership with EcoVadis, a global sustainability ratings company who make an ongoing assessment of our sustainability credentials and progress. We currently hold an EcoVadis Gold Medal, which puts us within the top 5% of all companies rated in 2025.

Delivering the exemplary level of service that we do and ensuring that we do not falter in our sustainability journey is only possible because every K2 employee is committed to our mission and vision. For us, our employees are our family. Their wellbeing and their professional development is a top priority, as evidenced by our Great Place To Work certification; by the range of initiatives (e.g flexible working, charity days, active social calendar) and opportunities (training, secondments, international transfers) that we offer; and by the fact that People & Culture is one of the six foundational pillars of Kinetic, our five-year business strategy which defines the way in which we will grow until 2027.

The role

Accountable for the successful planning, governance and implementation of large scale, complex change and transition projects for Group. Manage projects through their complete 'end to end' lifecycle from transition planning, project initiation, implementation and Go Live, through to close and smooth handover into the business.

Reporting to

Group Managing Director

Main duties and responsibilities

• Creates full and comprehensive project plan which ensures that implementations are completed on time, within budget, and meet client expectations
• Owns and leads projects using the most appropriate and effective project management methodologies
• Completion of all project documentation to ensure delivery is in line with scope, objectives, timeline and budget.
• Ensure effective governance, tracking, reporting and communication structure is implemented to keep internal, client and third-party stakeholders up to date with progress, risks and issues
• Works effectively with K2 internal teams and workstream leads to ensure each party / department is fully aware of internal and external deliverables, runs effective internal and external project calls, creates effective and timely communications to ensure everybody understand timelines, expectations and deliverables
• Reviews external client’s data, including transition populations, and agrees plan of action for timely transitions
• Participates in pre-sales product demonstrations and provides assistance in scoping projects or developing proposals
• Provides support on client facing presentations, transitions and sales support where implementation, transition and best practice recommendations are required
• Provides further support to the account management team on any transition, post go live
• Manages ad hoc projects as required, with project management support as and when the business requires
• Effective Risk Management: Identifies potential bottlenecks early against project timelines. Communicates to the client and adapts the project deliverables and risk dashboard accordingly
• Any other duties required by the business

Hours of Work

Monday to Friday 8.30 am – 5.30 pm. Hybrid working applies after successful completion of probation, two days based in our office as needed to perform the role and build relationships which is an integral part of the K2 culture within the business.

Experience: Skills / Abilities & Knowledge – all essential

• Proven experience as a project manager
• Strong communication and influencing skills to confidently manage client relationship and senior stakeholders
• Experience of project managing change and transition projects - solution delivery, multiple internal/external/Client stakeholders, work streams, delivery in multiple locations and global geographies
• Excellent time management skills with a customer focused approach
• Experience and understanding of 'end to end' project lifecycles and associated deliverables
• Good working knowledge of project management software plus MS office applications including: MS Word, Excel, PowerPoint, Outlook, Visio and MS Project.
• Ability to identify risks and implement mitigation strategies
• Excellent communication, presentation and engagement skills
• Ability to communicate complex data clearly and to all levels within the business
• Excellent planning, organisation and time management skills
• Very strong team working skills - ability to work effectively with teams, multi/ offshore locations, internal, external and Client teams and stakeholders
• Adaptability and resilience in a fast-paced environment

Accountability

• For Office & Personal H&S
• Complying to GDPR & ISO
• Complying to relevant legislation

Training and Education

• Prince2 or similar Project Management qualification would be advantageous

Other Information

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment. We expect all employees to implement and promote its policy in all aspects of their work.

All candidates require proof that they have the right to work in the UK. Satisfactory references will be required and undertake a pre-employment health check.

Please contact the HR team at [e-mail] if you need reasonable adjustments to participate in the recruitment process.

At the beginning of 2025, K2 was recertified globally as a Great Place To Work.

Great Place To Work is the global authority on workplace culture. To obtain the Great Place To Work accreditation, a company must show that everyone who works for them has a consistently positive experience. They must prove that their leaders are caring and foster an environment in which everyone has a purpose, can contribute new ideas, and is able to access the resources that they need to thrive in their role.

As part of the Great Place To Work certification, companies are scored within areas including trust, values, and leadership. K2’s Trust Index score is 90%, our Values score is 88%, and our Leadership Effectiveness score is 92%. These scores provide us with further proof that we have built a business which nurtures, inspires and challenges our people, giving them everything they need to perform at the highest level. The result? A passionate team, perfectly positioned to deliver an exceptional customer experience.