Implementation Manager

CVS Health; Dover; On-site; GBP 35,000 - 92,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is hiring for an Implementation-focused role in the United Kingdom. You will collaborate with the plan sponsor implementation team to gather client requirements, help develop implementation plans, and ensure smooth execution of projects.

The successful candidate will have 1–3 years in health insurance implementation and project coordination, plus strong Excel/OneNote and Salesforce skills. This full-time position offers comprehensive benefits and a structured onboarding process.

Qualifications

• 1–3 years of experience in health insurance implementation.
• 1–3 years of experience in project management and/or project coordination.
• Proficient with Microsoft Office, especially Excel and OneNote, and Salesforce.

Responsibilities

• Collaborates with the plan sponsor implementation team regularly.
• Gather and analyze client requirements alongside the plan sponsor implementation team.
• Assists in developing implementation plans alongside the plan sponsor implementation team.
• Works with internal departments to ensure successful execution of implementation projects.
• Addresses inquiries from the plan sponsor liaison team and supports onboarding.

Skills

Health insurance implementation

Project management

Communication skills

Team collaboration

Education

High school diploma or GED

Tools

Excel

OneNote

Salesforce

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Collaborates with the plan sponsor implementation team regularly.

• Gather and analyze client requirements, alongside the plan sponsor implementation team.

• Assists in developing implementation plans, alongside the plan sponsor implementation team.

• Works with appropriate internal departments to ensure the successful execution of implementation projects.

• Addresses inquiries from the plan sponsor liaison team, providing guidance during the implementation process, as well as contributing to the overall success of plan sponsor onboarding.

• Facilitates mutually beneficial relationships with clients, serving as a primary point of contact throughout the implementation process.

• Delivers leadership and mentorship to the implementation team, fostering a collaborative and high-performing work environment.

• Performs other duties as assigned.

Required Qualifications

• 1-3 years of experience in health insurance implementation.

• 1-3 years of experience in project management and/or project coordination.

• Demonstrated proficiency in Microsoft Office Suite, particularly Excel and OneNote, as well as Salesforce.

Preferred Qualifications

• Project management experience in the health insurance industry.

• Strong problem solving and decision-making skills.

• Excellent collaboration, listening, and teamwork skills.

• Strong written and verbal communication.

• Highly skilled at execution and delivery (planning, delivering, and supporting).

• Excellent attention to detail.

• Ability to build and maintain professional relationships.

Education

• High school diploma or GED.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments (https://learn.bswift.com/cvshealth-mainland) .

We anticipate the application window for this opening will close on: 11/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran — committed to diversity in the workplace.