Implementation Lead

Prattwhitney; Crawley; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Fantastic Pension Scheme

Private Medical Insurance

Employee Assistance Programme

Cycle to Work Scheme

Job summary

Collins Aerospace is seeking a Systems Engineer to join the Messaging Implementation Engineering Team in a hybrid role. You will work with Engineering Managers, Program Management and customers to implement, configure and test airline middleware messaging connections and routing.

Responsibilities include configuring applications with Java/JavaScript, managing global customer projects, and providing technical guidance across teams. A STEM degree and strong messaging experience are required.

Qualifications

• Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM).
• Experience in a similar role is essential.
• Experience with messaging systems / protocols / messaging formats such as Type B and ICAO messaging formats.
• Project management skills and experience.
• Experience with Commercial Airline / Global Distribution Service operational messaging.
• Ability to interact professionally with internal and external customers.
• Strong organizational skills and analytical problem-solving abilities.

Responsibilities

• Configure software applications and services using Java/JavaScript.
• Manage multiple global customers facing implementation and migration projects/tasks.
• Partner with the operations team to troubleshoot customer issues and provide written responses to questions.
• Provide technical advice to internal sales, product and service delivery teams.
• Work directly with customers for troubleshooting and service support.
• Participate in On-Call rotations.

Skills

Project management

Customer interaction

Analytical thinking

Independent work

Education

Bachelor's degree (STEM)

Tools

IBM WebSphere MQ

Job description

Date Posted: 2026-07-27 Country: United Kingdom Location: Crawley, West Sussex Position Role Type: Hybrid Job Opportunity: Implementation Lead Location: Crawley Company: Collins Aerospace

Are You Ready to Shape the Future of Aircraft Interior Components?

At RTX, the world's largest aerospace and defence company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace Connected Aviation Solutions (CAS) Networks and Messaging Services support over 1,500 aviation customers transmitting over 75 million messages per day across the Aviation community.

We are currently seeking a Systems Engineer with a passion for aviation to join the Messaging Implementation Engineering Team. The candidate will work directly with Engineering Manager, Program Management, Customers and Technical Engineering leads across multiple disciplines and supporting groups. The candidate will support our Messaging team with implementing / modifying / configuring / testing / documenting airline middleware messaging connections and routing between Collins Aerospace - CAS airline message services and customer end systems.

Key Responsibilities:

• Configure software applications and services using Java/JavaScript
• Manage multiple global customers facing implementation and migration projects/tasks.
• Partner with the operations team to troubleshoot customer issues and provide written responses to questions.
• Provide technical advice to internal sales, product and service delivery teams.
• Work directly with our internal and external customers for troubleshooting and service support.
• On Call rotation duties

Required Skills & Experience:

• Bachelor’s degree (Science, Technology, Engineering or Mathematics (STEM)).
• Experience in a similar role is essential.
• Experience with messaging systems / protocols / messaging formats such as Type B and ICAO messaging formats.
• Project management skills and experience.
• Experience with Commercial Airline / Global Distribution Service operational messaging.
• Ability to professionally and effectively interact with internal and external customers.
• Strong organizational skills, with the ability to efficiently manage workload with varying levels of complexity - analytical and problem-solving skills are essential.
• Ability to work independently and in an international, cross-functional team environment, managing deadlines and troubleshooting issues in a positive and engaging manner.

Preferred Skills & Experience:

• Experience with IBM WebSphere MQ (MQSeries) middleware messaging and queuing.
• PMP or equivalent certification.
• High level understanding and knowledge of core networking, subnetting, firewalls, VPN, AWS connect.
• Network and/or routing configuration experience.

Why Join Us?

At Collins Aerospace, we believe in empowering our people to make a real difference. You’ll be part of a supportive, innovative team where your contributions are valued, and your career growth is encouraged. With excellent benefits, a flexible working environment, and the opportunity to work on cutting-edge aircraft interior components, this is the perfect chance to take your machining career to the next level.

What We Offer:

• 25 days Annual Leave + Bank Holidays
• Fantastic Pension Scheme
• Private Medical Insurance
• Employee Assistance Programme for personal support
• Cycle to Work Scheme and other employee discounts

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.