Implementation Engineer

limitless; Greater London; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Founding equity

In-office London

Job summary

limitless is hiring an Implementation Engineer to join our AI-driven real estate platform in London. You’ll own customer onboarding from signed contract to launch day, connecting the product to each agency’s CRM and phone setup, triaging issues, and feeding learnings back to the product team.

You’ll write Python or TypeScript, work on APIs and webhooks, and thrive in a fast-paced, customer-facing role with founding equity as part of the package.

Qualifications

• Background in software engineering with customer-facing work.
• Experience integrating products with CRMs and telephony systems.
• Ability explain technical issues to non-technical stakeholders.

Responsibilities

• Own the onboarding from signed contract to launch day.
• Connect the product to agencies' existing CRM/phone setups.
• Triage bugs and root-cause issues before escalation.
• Capture field learnings to feed back into product.

Skills

Python

TypeScript

APIs

Webhooks

Education

CS degree or equivalent

Job description

Implementation Engineer - AI x Real Estate - London (in-office) - £45k-£60k + Founding Equity

Property still runs on spreadsheets, scribbles and "sorry, we missed your call." My client is building AI employees that handle the property transaction end to end, and agencies across the UK are already live on it, with early traction in the US. Backed by top-tier VCs, $6m+ raised.

Every agency they sign runs on a different setup. Different CRM, different phone system, different lead sources. Right now their product engineers keep getting pulled off building to deal with customer fires. They need the person who owns that.

You’ll be their founding implementation engineer, the one who takes each new customer from signed contract to launch day

You’ll connect the product to whatever the agency runs on, triage bugs and find the root cause before anything reaches engineering, and be the first person customers turn to when something breaks. What you learn in the field goes straight back into the product.

You’ll love this if you:

• write Python or TypeScript and are comfortable with APIs and webhooks
• like fixing real problems for real people more than shipping features into the void
• can explain a technical issue to a branch manager in plain English
• keep several things moving at once without dropping any of them
• are AI-native (Claude, Cursor) and turn repeat work into scripts, tools and docs
• want a founding seat where you build how customers get deployed, from customer one to customer one hundred

Background is flexible. Junior engineer, CS grad who can really code, or a full-stack engineer who wants more customer exposure, all welcome. Customer-facing or ops experience is a bonus.

In-office five days a week in London, with the odd trip to customer branches (mostly calls, nothing more than a few hours by train). It’s fast and hands-on, and if you’re optimising for predictable hours this one’s not for you.