Implementation Consultant London, UK

Snyk Ltd.; London; On-site; GBP 45,000 - 80,000; Full time

Job summary

An innovative firm is seeking an Implementation Consultant to enhance customer security programs using a cutting-edge platform. In this role, you will collaborate closely with development and security leaders from various organizations, ensuring a seamless onboarding experience. You will be responsible for managing project delivery, communicating with stakeholders, and refining onboarding practices for continuous improvement. The role offers the chance to work with global customers and requires a consultative mindset, excellent communication skills, and a solid understanding of application security. Join a team that values collaboration and strives to make the digital world a safer place.

Benefits

Flexible Working Hours

Work-from-Home Allowances

Generous Vacation Time

Health Benefits

Employee Assistance Plans

Annual Wellness Allowance

Life Insurance

Disability Benefits

Retirement/Pension Programs

Mobile Phone Allowance

Qualifications

• 3+ years of technical consulting or customer-facing experience, particularly in SaaS.
• Experience with CI/CD and DevOps tools is essential.

Responsibilities

• Own project delivery from kick-off to completion for customer implementations.
• Communicate regularly with project stakeholders on status and risks.

Skills

Technical Consulting

Customer-Facing Experience

SDLC Knowledge

DevOps Methodologies

Communication Skills

Problem-Solving

Project Management

Application Security Interest

Education

Degree in Computer Science

Tools

CI/CD Tools

DevOps Tools

Job description

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you’ll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Job location: Remote in the UK

Snyk is expanding our Customer Success team and hiring an Implementation Consultant. In this role, you will partner closely with Development and Security leaders from Snyk’s customer organizations to enhance their security programs using the Snyk Cloud Native Application Security Platform.

As Snyk continues its rapid growth across our customer base, the demand for our post-sales teams has increased. This creates a unique opportunity to deliver a world-class onboarding experience, with a primary focus on EMEA. You’ll also work with global customers, and while we do our best to keep meetings within normal working hours, some evening calls may occasionally be required.

You’ll spend your time:

• Delivering value to our customers by owning project delivery from kick-off to completion for customer implementations.
• Communicating regularly with project stakeholders on status, timelines, and risks throughout the implementation phases.
• Leading project kick-offs, planning sessions, and regular delivery meetings.
• Facilitating customer outcomes across teams to achieve positive results.
• Managing and refining Snyk’s onboarding practices for continuous improvement.
• Representing customers’ technical requirements to internal and external stakeholders.
• Collaborating with Sales, Product Management, Engineering, and Support to accelerate customer onboarding.

What You’ll Need:

• 3+ years of technical consulting or customer-facing experience, particularly in SaaS software implementation.
• A working knowledge of SDLC and DevOps methodologies.
• The ability to clearly articulate complex technical issues.
• An interest in application security and an understanding of the importance of a developer-first approach.
• Experience with CI/CD and DevOps tools.
• A consultative mindset with the technical aptitude to align people, technology, and processes.
• Excellent communication skills and a structured, disciplined approach to problem-solving, relationship-building, and project management.
• Willingness to travel up to 15% of the time.

We’d be Lucky if You:

• A degree in Computer Science and programming experience.
• Experience as a Technical Account Manager, Solution Architect, Sales Engineer, or a similar role in AppSec, CI, DAST, SAST, or DevSecOps products and services.
• Security certifications such as CEH, CISSP, CSSLP, or similar.
• Experience with enterprise-scale web development technologies and microservices.

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances