Implementation Consultant – Housing NEC Software Solutions UK

Abundant Code

United Kingdom

Remote

GBP 50,000 - 70,000

Full time

7 days ago
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Benefits offered by this job

Private medical cover
25 days holiday
Life assurance
Group pension plan
Flexible benefits
LinkedIn Learning

Job summary

NEC Software Solutions UK is seeking an Implementation Consultant specializing in the Housing module, with a focus on Allocations. The role allows remote or hybrid work and involves shaping configuration, delivering training, and guiding customers through end-to-end implementations.

You will shadow and grow under senior consultants, gaining experience across Housing Management System projects and ensuring high-quality consultancy and training. UK travel may be required for site visits.

Qualifications

  • In-depth expertise in Allocations and Homelessness processes using Housing Management Software.
  • Demonstrated experience in implementing Housing Management Systems or modules, with strong configuration and build skills.
  • Proven ability to deliver high-quality training and consultancy services with positive feedback.

Responsibilities

  • Offer expert guidance in implementing NEC Housing modules (Allocations, Housing Advice/Homelessness).
  • Deliver engaging training sessions to customers and internal teams, on remote or on-site basis.
  • Provide best-practice advice to current NEC Housing customers.
  • Ensure consultancy and training activities achieve positive customer feedback.
  • Create and maintain training materials and manuals for customers and teams.
  • Collaborate with customers via Teams and adapt delivery to different audiences.
  • Stay updated with developments in Social Housing Management and apply to training.
  • Be flexible for occasional UK travel to customer or company sites.

Skills

Allocations
Homelessness
Training delivery
System configuration
Stakeholder communication
Project management

Tools

Housing Management Software

Job description

Implementation Consultant – Housing Overview

Company Name NEC Software Solutions UK

Job Role Implementation Consultant – Housing

Qualifications Not specified

Category I

Job Type Full Time

Location Remote, United Kingdom, , United Kingdom

What you'll get

We pride ourselves in offering an excellent benefits package, including an aboveaverage pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5%
  • A selection of flexible benefits to suit your individual needs
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
  • All offers are subject to satisfactory vetting, references and occupational health checks.
  • Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

The role

Please note – this role can be remote or hybrid, subject to location

It’sa really excitinggrowth time in our Housing Team. We havenumerouscontracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for an Implementation Consultant, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants.

When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects.

What you'll do

Main Responsibilities

  • Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build.
  • Deliver engaging and effectivetraining sessions(remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system.
  • Provide excellent advice and best practice to current customers using NEC Housing.
  • Ensure that consultancy and training activities consistently achieve positive customer feedback.
  • Create andmaintaintraining courses, user guides, and solution design manualsfor customers and internal teams.
  • Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences.
  • Stayup-to-datewith the latest developments in Social Housing Management and incorporate these into training and consultancy.
  • Be flexible and available for occasional UK travel to customer or company sites whenrequired.
Qualifications

Essential:

  • In-depthexpertisein Allocations and Homelessness processes using Housing Management Software.
  • Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build.
  • Proven ability to deliverhigh-quality training and consultancy services, achieving positive feedback from diverse audiences.
  • Strong communicationand presentation skills, with the ability to simplify complex concepts for end users.
  • Proficiencyin creating andmaintainingtraining materials, including courses and solution design manuals.
  • Ability to manage multiple projects once proficient with our system.

Desirable:

  • Experience in creating, configuring, and implementing wider NEC Housing system modules.
  • Familiarity with adult learning principles and training delivery best practices.

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