Implementation Consultant (Every)

Iris Software Group; Leeds; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading education technology provider in the UK seeks an Implementation Consultant to support schools and trusts during the onboarding of their operational software, Every. The role involves guiding clients through the configuration and training process, ensuring they gain confidence in using the platform. Ideal candidates will have strong Excel skills, project management experience, and a genuine desire to assist clients. This position offers opportunities for career growth within a collaborative and supportive team environment.

Benefits

Ongoing development and product training

Supportive team environment

Employee engagement surveys

Qualifications

• Experience delivering onboarding, training, or software implementation in any sector.
• Confidence understanding products, systems, and data, with the ability to configure software.
• Comfortable having assertive but supportive conversations when needed.

Responsibilities

• Guide new customers through onboarding, configuration, and rollout of the Every products.
• Deliver online training sessions to help school staff understand and adopt the system.
• Build trusted relationships with business managers, senior leaders, and school administrators.
• Solve problems, answer questions, and support customers to maximize software usage.

Skills

Strong Excel skills

Project management background

Clear and confident communication

Customer-centered approach

Ability to manage multiple projects

Job description

Help schools and trusts get the best from software that keeps their daily operations running smoothly. As an Implementation Consultant, you'll guide customers through onboarding, setup, training, and early adoption of Every – one of the UK's leading school operations platforms. Every is a suite of cloud‑based systems used by schools and multi‑academy trusts to manage essential day‑to‑day operations. The products help education teams stay compliant, organised, efficient, and safe. Customers rely on Every for things like:

• HR & people management – absences, training, policies, safeguarding checks
• Compliance & asset management – premises checks, maintenance tasks, health & safety
• Workflow & process tracking – requests, approvals, reminders, task scheduling
• Reporting & insights – giving school leaders the data they need to make decisions

Your role ensures that schools feel confident using Every from day one, understand the value of the system, and get the training, configuration, and support needed to embed it successfully.

Why This Role Matters

Schools and trusts depend on Every to keep essential admin and compliance processes running effectively. The implementation experience sets the tone for everything that follows. When onboarding goes well:

• staff adopt the system quickly
• leadership get better visibility and control
• compliance becomes easier
• trust in the software grows

Your work shapes the customer experience at the most important moment – the very start of their journey.

About the Team

You'll be part of the Professional Services team within the Education Division, working alongside around 10 Implementation and Training Consultants. The team is collaborative, helpful, and highly experienced in supporting schools. They share knowledge openly, work together on tricky cases, and celebrate customer success as a group.

What You'll Be Doing

• Guiding new customers through onboarding, configuration, and rollout of the Every products
• Setting clear expectations and keeping projects organised, on track, and well communicated
• Delivering online training sessions to help school staff understand and adopt the system
• Building trusted relationships with business managers, senior leaders, and school administrators
• Managing multiple projects at once, handling different products, timelines, and audiences
• Solving problems, answering questions, and supporting customers to get the most from the software
• Working closely with internal teams to share insights, resolve issues, and improve processes
• Seeing projects through to completion or handing them over smoothly when required, Work that genuinely supports schools and makes a difference to the education sector
• A supportive team environment with ongoing development and product training
• Exposure to a broad range of customers, products, and projects
• The chance to specialise further in implementation, customer success, software configuration, and education technology

Our Application Process

We like to keep things simple, transparent, and fair:

1. Apply online – Send your CV and a few details. No long forms.
2. Initial Interview (plus Online Assessments)

A chat with our Talent team.

• Two short assessments

Experience delivering onboarding, training, or software implementation in any sector

• Confidence understanding products, systems, and data, with the ability to configure software
• Strong Excel skills (sorting, filtering, formulas, imports/exports)
• Clear, confident, professional communication – phone, online, and in person
• Ability to manage multiple projects and deadlines simultaneously
• Comfortable having assertive but supportive conversations when needed
• Positive, customer‑centred approach with a genuine desire to help others succeed
• Willingness to keep learning and sharing knowledge within the team
• Project management background or experience coordinating tasks (preferred)

If you enjoy helping people learn new systems, like working across multiple projects, and want to support schools in adopting a platform that makes their working lives easier, this is a brilliant opportunity to grow your career with IRIS.

About IRIS

As one of the UK's largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations. IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child's school, 18 % of UK employees are paid via an IRIS payroll solution, 50 000 SMEs use IRIS cloud bookkeeping and 21 000 firms rely on us for legislative compliance.

Our operational software is the invisible but essential beating heart of our customers' businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity. It's vital these mission‑critical functions work first time, every time. That's why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.

IRIS is a company built on hiring the best people; our people are our greatest assets. They enable us to be the innovative, market‑leading, and high‑performing company that we are today. We're delighted to be certified as a Great Place to Work and one of the UK's Best Workplaces for Women. These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.

IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do. This is why we work to create an environment where employees feel like they are part of a team.

Why work for IRIS?

Developing your career

• Leading – Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
• Excelling – Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
• Growing – Offering regular training and development programmes tailored to each employee's development needs and providing a commitment to a 'learning culture' which shares knowledge, best practice and our long‑standing expertise between employees.
• Listening – We're committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.