Implementation Consultant

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An innovative fintech company is seeking a driven Implementation Consultant to join their Delivery team. This role involves designing and delivering customized solutions for clients in the transfer agency sector, leveraging cutting-edge technology to enhance efficiency and reduce costs. As a trusted advisor, you will engage with clients, facilitate meetings, and manage project delivery while ensuring effective communication and relationship building. With a focus on industry expertise and compliance, you will play a crucial role in driving solution success and providing exceptional client support. If you are passionate about transforming financial services and have a wealth of experience, this opportunity is perfect for you.

Benefits

38 days of annual leave

Private health care, including family cover

Life assurance

Employee Assistance Programme

Pension contributions

Access to training and mentorship

Qualifications

• 8+ years of experience in the transfer agency sector.
• Proven success in delivering client-focused solutions.

Responsibilities

• Lead end-to-end delivery of client projects, managing timelines and budgets.
• Act as a trusted advisor, understanding client needs and delivering tailored solutions.

Skills

Client Engagement

Solution Design

Project Delivery

Industry Expertise

Communication Skills

Education

Bachelor's Degree

Job description

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Our client is an innovative fintech company revolutionising the global transfer agency landscape. Leveraging cutting-edge technology, they replace outdated systems to reduce costs, risk, and inefficiencies while delivering exceptional value to their international clientele.

Due to year on year growth our client is seeking a driven and experienced Implementation Consultant to join their Delivery team, responsible for designing and delivering customised solutions for clients, focusing on transfer agency products, data migrations, and seamless implementation processes.

As an experienced Implementation Consultant, you will take a led with the following:

Client Engagement:

• Act as a trusted advisor, understanding client needs and delivering tailored solutions.
• Facilitate meetings throughout the delivery lifecycle, gathering requirements, presenting solutions, and building detailed plans.
• Build and maintain strong relationships with clients, ensuring effective communication and trust.

Solution Design:

• Collaborate with sales and product teams to design solutions aligned with client requirements and the product roadmap.
• Develop detailed documentation covering scope, timelines, and operating models.
• Identify gaps between legacy systems and target solutions, working with Product Owners to resolve them.

Project Delivery:

• Lead the end-to-end delivery of client projects, managing timelines, budgets, and cross-functional teams.
• Coordinate with internal teams to ensure testing, validation, and reconciliation of migrated data.
• Collaborate with clients to define inflight strategies, validate runbooks, and ensure successful implementation.

Industry Expertise:

• Leverage deep knowledge of transfer agency products and processes to drive solution success.
• Stay informed about industry trends and compliance requirements.
• Provide training and support to clients and internal teams as needed.

Client Support:

• Offer early-life support to ensure a smooth transition to BAU operations.
• Addressing client inquiries promptly and professionally.
• Identify opportunities for additional services, enhancing client value and satisfaction.

Requirements

• 8+ years of experience in the transfer agency sector, with exposure to multiple continents.
• Proven success in delivering client-focused solutions within the financial services industry.
• Strong knowledge of transfer agency products and experience in migrations.
• Excellent communication and presentation skills, with the ability to manage diverse stakeholders.
• In-depth understanding of industry regulations and compliance standards.
• Eligibility to work in the United Kingdom.
  
• 38 days of annual leave.
• Private health care, including family cover.
• Life assurance - Financial peace of mind for you and your loved ones.
• Options to work remotely or in a hybrid setting.
• Employee Assistance Programme - Support for you and your family.
• Pension contributions - Helping you plan for the future.
• Access to training, mentorship, and growth opportunities.