Implementation Consultant

Kiplot; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Equity options

28 days’ annual leave

Hybrid working

Private health insurance

Homeworking equipment

Pet‑friendly office

Job summary

Kiplot is seeking an Implementation Consultant to lead enterprise implementations that reshape how customers plan, fund, resource and govern change. You will own substantial delivery ownership while collaborating with Product and Engineering across discovery, design, configuration, integration, rollout and adoption.

You will work with finance, strategy and technology leaders to translate their operating models into Kiplot configurations and pragmatic product requests, guiding customers to value

Qualifications

• Experience delivering complex change in an enterprise environment and working directly with stakeholders.
• Ability to translate business requirements into practical process, system and configuration decisions.
• Strong stakeholder management and comfort with senior-level conversations.
• Structured approach to managing dependencies, plans and delivery momentum.
• Excellent written and verbal communication across technical and non-technical audiences.
• Comfort with sophisticated technology, data and integrations; not a software engineering role.

Responsibilities

• Lead day-to-day delivery of enterprise implementations from discovery through rollout and adoption.
• Run workshops with stakeholders across finance, strategy, technology and delivery.
• Advise customers on best practice while aligning with their operating models.
• Configure Kiplot around each customer’s operating model, governance and reporting needs, without code.
• Manage complex stakeholder environments, set expectations and trade-offs.
• Distill customer requirements into well-scoped product requests for Product and Engineering.
• Collaborate with Product and Engineering to resolve implementation challenges and shape integrations.
• Support customers through rollout and early adoption, embedding new processes in the organization.

Skills

Complex-change delivery

Stakeholder management

Strategic thinking

Effective communication

Enterprise systems understanding

Tools

Planview

Planisware

Clarity

ServiceNow

Jira

Jira Align

Job description

Kiplot enables large organisations to turn their strategies into reality .

The project portfolio management market is worth $4 billion and continues to grow rapidly. Yet many of its leading products are legacy platforms designed more than 30 years ago. Kiplot is a modern challenger : beautiful, interactive and easy to use, with the enterprise depth and configurability large organisations need, without dependence on technical specialists or armies of consultants.

Strategic Portfolio Management sits at the intersection of strategy, finance, delivery and resourcing. Kiplot is used by senior leaders in enterprise organisations to decide where to invest, what to prioritise and how to turn plans into execution.

AI is woven through Kiplot’s product architecture and the way we build software. Rather than bolting a standalone assistant onto a legacy platform, Kiplot embeds intelligence throughout the data and workflows organisations rely on, helping users interrogate information, identify risks, explore options and make better-informed decisions. Outputs remain explainable, challengeable and under clear human control .

Kiplot is backed by a consortium of angel investors and is profitable . We remain early in our journey, but our platform is relied upon by some of the world’s largest and best-known financial services organisations.

Joining Kiplot means working closely with global enterprise organisations and gaining first‑hand exposure to how complex organisations operate, make trade-offs and turn strategy into action.

We are looking for exceptional people who are energised by hard problems, high standards and real ownership. Kiplot is a high‑trust, high‑performance team where people enjoy doing difficult work well.

About the Role

As an Implementation Consultant, you will lead the day‑to‑day delivery of complex enterprise implementations that reshape how customers plan, fund, resource and govern change. You will have substantial ownership , while working closely with experienced colleagues and Kiplot’s Product and Engineering teams throughout.

Each implementation begins with understanding how a large organisation actually works: how its finance function accounts for investment, how its PMO governs the portfolio, how leaders allocate scarce capacity, how teams deliver change, and how data flows between the systems involved. You will work with stakeholders to define how they want to operate, translate that into Kiplot, and determine the processes, data and integrations required to make it work in practice.

Working with senior Kiplot colleagues, you will take customers from discovery through design, configuration, integration, rollout and adoption, typically over four to twelve months. This is not primarily a software configuration role . It combines process design, programme delivery, technical understanding and senior stakeholder management. You will lead workshops, reconcile competing requirements and help customers make difficult decisions about how their organisation should operate.

Because Strategic Portfolio Management cuts across finance, strategy, technology, transformation and delivery, the role provides unusually broad exposure to how complex enterprises really function. You will see how decisions are made, where organisational friction sits, and how changes in one part of the operating model affect the rest.

You will be given meaningful ownership early , without being expected to operate alone. It suits someone who has built strong consulting foundations and now wants to take greater responsibility for delivering a tangible outcome. The work ends in a platform that the organisation relies on, not a recommendation deck handed to somebody else to implement.

A Typical Day

• Leading the day‑to‑day delivery of implementations for enterprise customers, from discovery and design through configuration, integration, rollout and adoption, working closely with senior Kiplot colleagues throughout.
• Running workshops with stakeholders across finance, strategy, technology, transformation and delivery to understand how the organisation plans, funds, resources and governs change.
• Advising customers on best practice while understanding the reality of how their organisation operates, recommending the best way to configure Kiplot so they realise value quickly while meeting their business needs.
• Configuring Kiplot around each customer’s operating model, governance and reporting requirements, without writing code .
• Managing complex stakeholder environments with sound judgement : setting expectations, explaining trade‑offs and separating the requirements that genuinely matter from the noise.
• Distilling complex customer requirements into well‑scoped product requests , ensuring Product and Engineering have the business context, expected outcomes, and supporting detail needed to assess and deliver them.
• Working closely with Product and Engineering to resolve implementation challenges, shape integrations and feed what you learn from customers back into the platform.
• Supporting customers through rollout and early adoption , ensuring that the new processes and platform become embedded in how the organisation operates.

What Success Looks Like

After 3 months

• Contributing meaningfully across the full implementation lifecycle and taking day‑to‑day ownership of defined areas of an enterprise implementation.
• Playing an active role in customer workshops and working sessions, supporting facilitation, capturing decisions, and helping drive sessions forward with guidance from more experienced colleagues.
• Developing a strong understanding of Kiplot’s core concepts and how they map to real portfolio, financial, capacity and governance challenges.
• Managing implementation plans, driving progress against agreed actions, and recognising when risks, dependencies or decisions need to be escalated.

After 6 months

• Leading the day‑to‑day delivery of an enterprise implementation, with regular access to senior Kiplot colleagues rather than being expected to operate alone.
• Managing several customer workstreams or implementations at different stages, balancing competing timelines and stakeholder demands.
• Configuring Kiplot for non‑trivial operating models and making well‑reasoned recommendations about process, data and design trade‑offs.
• Building trusted relationships with senior customer stakeholders and becoming someone they rely on to move the implementation forward.
• Developing deeper expertise in one or more areas such as portfolio governance, financial planning, capacity management or PMO operating models.

After 12 months

• Running the day‑to‑day delivery of a portfolio of complex enterprise implementations , drawing on senior support for significant commercial, technical or stakeholder decisions.
• Acting as a trusted adviser to customers on how Kiplot should support their operating model, rather than simply implementing stated requirements.
• Contributing to Kiplot’s implementation methods, templates and best practices as the team and customer base grow.
• Helping newer colleagues develop their understanding of the product, implementation approach and enterprise customer environment.
• Identifying where customers could achieve more with Kiplot and working with them and the wider Kiplot team to make that happen.

Backgrounds That May Fit

There is no single route into this role. Relevant backgrounds may include:

• Systems integration, technology or transformation consulting, particularly where you have worked with large organisations to redesign processes and implement new systems.
• Enterprise SaaS implementation, professional services or customer delivery, especially for complex platforms used across multiple business functions.
• Internal transformation, portfolio management, PMO, finance transformation or operating‑model roles within a large organisation.
• Business analysis or process design roles where you have translated ambiguous business requirements into practical system and process decisions.
• Implementation experience with ERP, EPM, PPM, planning, workflow or other enterprise platforms.

Skills & Experience

Must-haves

• Experience delivering complex change in an enterprise environment and working directly with the people affected by it.
• The ability to understand how an organisation operates today, uncover what it is trying to achieve and translate that into practical process, system and configuration decisions .
• Strong stakeholder management , including the confidence to work with senior people, challenge unclear requirements and keep difficult conversations productive.
• The ability to structure and drive complex work : building a plan, managing dependencies, maintaining momentum and ensuring decisions are made.
• Excellent written and verbal communication , with the ability to explain complex issues clearly to both technical and non-technical audiences.
• Strong attention to detail , paired with the ability to separate core business requirements from individual preferences or unnecessary complexity.
• Comfort working with sophisticated technology, data and integrations. This is not a software engineering role , but you should be able to understand how enterprise systems fit together and become highly capable in configuring complex software.
• The ability to build trusted relationships across Customer Success, Product and Engineering, coordinating effectively with busy teams to deliver successful customer outcomes.

Nice to Have:

• A technical background or experience working closely with software engineering, data or integration teams.
• Experience designing or delivering integrations between enterprise systems, including familiarity with APIs, data models or data migration.
• Experience in Strategic Portfolio Management, Project Portfolio Management, enterprise planning or a related discipline.
• Practical experience implementing or administering PPM, SPM, ERP, EPM or similar enterprise platforms.
• Knowledge of portfolio governance, investment planning, financial management, capacity planning, resource allocation or enterprise delivery processes.
• Experience working with tools such as Planview, Planisware, Clarity, ServiceNow, Jira Align, Jira or comparable platforms.
• Experience supporting organisational change, adoption or rollout after a system has gone live.

Kiplot is an outcome-focused, high‑trust environment . We value different ways of thinking, expect high standards, and believe strong performance is compatible with a sustainable working life.

We work on a hybrid basis, with three days each week in our Old Street office. Teams retain flexibility around where they work, subject to customer and delivery requirements.

The office is pet‑friendly, with breakfast, coffee, tea and fruit provided, as well as beer and pizza on Thursdays . We also organise regular team socials, ranging from escape rooms and cooking events to company trips abroad.

• Equity options
• 28 days’ annual leave
• Hybrid working, with three days a week in our Old Street office
• Private health insurance
• Homeworking equipment as required
• Pet‑friendly office

Location and eligibility: this is a UK‑based role. To be considered, you must already have the right to work in the UK and either live in the UK or be able to relocate here. We do not offer visa sponsorship.

Interview Process

1

Introductory Call 45 minutes

A conversation with someone from our Implementation team about your experience, the kind of work you have done, and what you are looking for next. We will also give you a clear view of Kiplot, the role, and how our Implementation team works, with time for questions on both sides.

2

The most practical part of the process . You will work through customer implementation case studies that reflect the role, including discovery, process design, configuration decisions and stakeholder management.

We are not looking for a perfect answer. We are interested in how you structure an unfamiliar problem, make decisions, communicate trade‑offs and respond to challenge.

3

Final Stage 90 minutes

As part of the final stage, you will be asked to complete a task in advance of the interview, involving the creation of an implementation plan. During the session, we will discuss your approach to the task, as well as your expectations, motivations and ambitions for the role. We will also explore your approach to ownership and accountability, and discuss what success in the role, and at Kiplot, looks like over the longer term.

Equal Opportunity Employer

Kiplot is committed to creating a diverse and inclusive workplace.We welcome applications from people of all backgrounds regardlessof race, colour, religion, sex, sexual orientation, gender identity,national origin, disability, or veteran status.

Not sure if you meet the requirements?

Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. By contrast, women/non‑binary people will seek to match a much higher percentage of the requirements before applying.

At Kiplot we embrace diversity and are committed to equal opportunities. We are actively recruiting a diverse and inclusive team so we encourage everyone to apply and give us a chance to evaluate your skills and experience. We are all learning on the job, and although the requirements list above has been carefully compiled, we are also open‑minded and interested to hear about the value you can bring to the role and to Kiplot.