Impactful Trading Standards Case Manager (Hybrid)

Stockport Council; Stockport; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Flexible/hybrid working

Job summary

Stockport Council is seeking a Trading Standards Case Manager to protect residents and support honest businesses. You will investigate complaints, gather evidence, undertake inspections and enforcement work, and work with partner agencies to tackle scams, rogue traders, and unsafe products.

The role is hybrid (Stopford House and homeworking), 37 hours per week, temporary for two years, with a starting SO1 salary of £35,570 to £40,444. Shortlisting and interview dates apply.

Qualifications

• Analytical mindset with ability to scrutinise information and make decisions.
• Experience in Trading Standards compliance or enforcement.
• Strong communication skills, written and verbal.

Responsibilities

• Investigate complaints and gather evidence.
• Undertake inspections and enforcement activity.
• Collaborate with partner agencies to tackle scams and unsafe products.
• Manage a varied caseload from initial complaint to resolution.
• Contribute to intelligence-led regulation and safeguarding.

Skills

Analytical

Resilient

Investigation

Communication

Trading Standards experience

Job description

Stockport Council is seeking a Trading Standards Case Manager to protect residents and support honest businesses. You will investigate complaints, gather evidence, undertake inspections and enforcement work, and work with partner agencies to tackle scams, rogue traders, and unsafe products.

The role is hybrid (Stopford House and homeworking), 37 hours per week, temporary for two years, with a starting SO1 salary of £35,570 to £40,444. Shortlisting and interview dates apply.