Impactful Hospice Donations Warehouse Leader

St Peter & St James Hospice; Hassocks; On-site; GBP 31,000 - 34,000; Full time

Job summary

St Peter & St James Hospice seeks a Retail Warehouse Manager to lead the Distribution Centre, turning donated goods into vital income for patient care.

You will drive efficient operations, manage a mixed team of staff and volunteers, and embed Gift Aid processes to maximise charitable income while maintaining high health and safety standards. This is a permanent, full-time role based in Hassocks.

Qualifications

• Experience supervising and motivating people, with a strong, inclusive leadership style.
• Excellent organisational, communication and customer service skills.
• A sound understanding of Health & Safety and safe systems of work.
• Good IT skills, including Microsoft Office and databases.
• Confidence working in a fast-paced, operational environment and managing competing priorities.

Responsibilities

• Lead the safe, efficient day-to-day operation of the Distribution Centre, ensuring donated goods are processed, stored and distributed effectively.
• Maximise retail income by embedding strong Gift Aid processes and identifying high-value stock.
• Lead, support and develop a mixed team of staff and volunteers through inclusive, values-led leadership.
• Maintain high standards of health & safety, compliance and housekeeping across all warehouse activities.
• Work closely with Retail, Area and Online teams to optimise stock flow and operational performance.
• Monitor performance, manage costs and identify opportunities for continuous improvement.

Skills

Leadership

Organization

Communication

Health & Safety

IT skills

Tools

Microsoft Office

Databases

Job description

St Peter & St James Hospice seeks a Retail Warehouse Manager to lead the Distribution Centre, turning donated goods into vital income for patient care.

You will drive efficient operations, manage a mixed team of staff and volunteers, and embed Gift Aid processes to maximise charitable income while maintaining high health and safety standards. This is a permanent, full-time role based in Hassocks.