IMPACT Project Support Officer

Nhs-1; Woodthorpe; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking an IMPACT Project Support Officer (Band 5) for a fixed-term 6 months, with part-time consideration on a 9-month FTC basis. The role supports the IMPACT Commissioning hub and coordinates project delivery across partner organisations.

The post requires strong project administration, diary management, event support, and data reporting skills. Hybrid working is available, with full time or part time hours, 37.5 per week.

Qualifications

• Experience delivering and supporting delivery of projects
• Significant experience in a recent similar NHS role
• Experience administering for complex programmes with multiple work streams
• Proficient in MS Office and data reporting
• Excellent written and verbal communication

Responsibilities

• Support embedding and delivery of IMPACT strategy
• Assist in delivery of IMPACT projects including scheduling and diary management
• Support event management and coordination of conferences and meetings
• Produce project documents and maintain reports and flow charts
• Collect, collate, and analyse data to evidence impact

Skills

Excellent communication

Organization & planning

Analytical

Teamwork

Problem solving

Time management

Tools

MS Office

MS Teams

Excel

Job description

Main area Project Support Grade Band 5 Contract Fixed term: 6 months (A part time contract may be considered which would be on a 9 month FTC basis. Internal applicants would be considered on a secondment basis.) Hours

• Full time
• Part time

37.5 hours per week (Monday - Friday 9.00 - 5.00) Job ref 186-851-26-CS

Employer Nottinghamshire Healthcare NHS Foundation Trust Employer type NHS Site Westminster House Town Mapperley Salary £32,073 - £39,043 per annum, (pro rata for part time) Salary period Yearly Closing 08/11/2026 23:59

IMPACT Project Support Officer

Band 5

We fully support the use of AI and other tools to assist in writing your application. However, it’s essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility

Job overview

Since October 2020 the responsibility for the commissioning of Adult Secure Care mental health, learning disability and autism services has transferred from NHS England (NHSE) Specialised Commissioning to Provider Collaboratives (PCs).

Fifteen PCs nationally coordinate and deliver care for adult patients requiring low and medium secure care.

The East Midlands area PC is called IMPACT.

IMPACT is a partnership of 9 NHS and independent sector providers and is led by Nottinghamshire Healthcare NHS FT as the Lead Provider.

The other organisations in the collaborative are:

• Derbyshire Healthcare NHS FT
• Elysium Healthcare
• Leicestershire Partnerships NHS Trust
• Leicestershire Partnership NHS Trust
• Lincolnshire Partnerships NHS FT
• Northamptonshire NHS FT
• Priory Healthcare
• St Andrews Healthcare

In order to preserve integrity and avoid conflicts of interest, Nottinghamshire Healthcare Foundation Trust as the Lead Provider developed an arms‑length commissioning and clinical oversight function (the IMPACT commissioning hub). IMPACT’s commissioning hub’s role involves understanding the local population and empowering local clinicians and Experts by Experience to design improved pathways of care. Through the Lead Provider arrangements IMPACT also sub‑contracts other providers e.g. to support discharges from secure care, assure the quality of services and lead the necessary reporting regionally and nationally to NHS England.

Main duties of the job

As a member of the IMPACT Commissioning Support Hub Team the post holder will work closely with the team service leads across the hub to provide effective and efficient project management support.

The post holder will:

• be a key member of the IMPACT team supporting the embedding, implementation and delivery of the IMPACT strategy.
• assist in the delivery of all agreed IMPACT projects, including scheduling, monitoring and diary management.
• support event management and coordination of conferences and meetings.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Working for our organisation

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

Detailed job description and main responsibilities

The post holder will:

· Support the IMPACT team to manage and facilitate the day to day delivery of projects across the collaborative and maintain controls and reporting for the overall programme of works.

· Manage projects relevant to the role and requirements of the IMPACT team

· Ensure key information is compiled, managed and updated to the highest level of quality and accuracy – this will include the preparation of reports, flow charts and other project documentation

· Monitor project timelines including highlighting of projects that may need further support or links with similar project with Project Leads

· Participate in relevant internal and external working groups to provide information and support to maintain project and data collection systems for its effective use by the team.

· Maintain active knowledge of the projects.

· Produce appropriate project documents.

· Collect, collate, record and analyse data to evidence the impact of projects

· Chase progress on programme / project activities;

We are expanding our team to establish a dedicated response function to support the delivery of urgent, high-priority service change across our Collaborative. This role will offer an opportunity to join a focused “team within a team,” working directly with senior leads in a fast-paced, reactive environment.

The post holder will deliver clearly defined tasks at pace, with a strong emphasis on daily and weekly outputs. The role requires a highly responsive, proactive approach, with the ability to prioritise rapidly changing demands and act on direction quickly and effectively.

While working within a supportive and collaborative team, this is a delivery-focused role with clear expectations around performance, accountability, and timely completion of work. This expansion reflects increased operational demand rather than turnover, and the successful candidate will play a key role in helping the team respond to system priorities.

As with all IMPACT roles this post will be offered as a hybrid working arrangement (part home and part office working).

***Please read important information below***

Potential TUPE process.

IMPACT commissioning support hub may potentially be moving through a ‘TUPE’ process to Northamptonshire Healthcare Advanced Foundation Trust in the near future. There is strong support for a single hub model within the East Midlands, aimed at delivering financial efficiencies, streamlining governance, and reducing variation. The merger approach will strengthen collaboration and alignment. The merger will not affect fixed term contracts or any changes to required job descriptions advertised.

This post has been advertised as a full time post, however, part time hours would be considered but this would necessitate the length of the FTC / Secondment to be increased from 6 to 9 months

Please note that this post does not meet the pay level required for a Skilled worker visa.

Please note that Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

• A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010
• The ability to travel around the IMPACT provider collaborative, East Midlands

Experience

• Experience of delivering and supporting delivery of projects
• Significant experience in a recent similar role
• Experience of administering for complex programmes or work with multiple work streams and components
• Extensive working experience of MS Office and MS Teams
• Experience of managing diaries
• Working experience of administrative procedures
• Writing reports
• Supervision of staff
• Working with complex performance data
• Experience of compiling project plans
• Project Support/ Management
• Event Management

Knowledge

• Working experience of administrative procedures
• Knowledge of procedures in relation to providing a safe working environment
• Working with minimal supervision and using own initiative

Skills

• Excellent communication skills with staff at all levels, patients and outside agencies
• Excellent organisational skills, office management and the ability to prioritise and work to set timescales
• Excellent time management and the ability to be proactive
• Problem solving, decision making
• Analytical
• Team player
• Self‑motivated and conscientious
• To be flexible in the role to work/ cover at other sites to support the demands of the service
• Advanced Excel

Values and Behaviours

• All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
• All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust’s expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation.

Additional Information

• We reserve the right to close the post early once we have received a sufficient number of applicants.
• The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria.
• In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.
• For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.