IMPACT Performance Officer

Nottinghamshire Healthcare NHS Foundation Trust; Carlton; On-site; GBP 28,000 - 45,000; Full time

Job summary

Nottinghamshire Healthcare NHS FT is seeking a data-focused professional to support IMPACT’s commissioning hub. The role requires understanding performance management, data validation and reporting to inform senior leadership and service planning across the East Midlands region.

You will collate, analyse and interpret information, work with case managers to fix data gaps, and help implement reporting solutions to improve data quality and decision making throughout the Trust.

Qualifications

• good understanding of performance management
• ability to understand, validate and present data

Responsibilities

• collate, analysis, and interpretation of information to support the senior leadership team in service planning
• work with case managers to gather data and identify gaps and inaccuracies
• notify the Performance Manager of data quality issues or variances requiring investigation
• produce performance reports and provide analytical advice to case managers and senior leaders
• support the Performance Manager in implementing, developing and producing information and reporting solutions

Job description

Since October 2020 the responsibility for the commissioning of Adult Secure Care mental health, learning disability and autism services has transferred from NHS England (NHSE) Specialised Commissioning to Provider Collaboratives (PCs).

Fifteen PCs nationally coordinate and deliver care for adult patients requiring low and medium secure care.

The East Midlands area PC is called IMPACT.

IMPACT is a partnership of 9 NHS and independent sector providers and is led by Nottinghamshire Healthcare NHS FT as the Lead Provider.

The other organisations in the collaborative are:

• Cygnet HealthcareDerbyshire Healthcare NHSElysium HealthcareLeicestershire Partnerships NHS TrustLeicestershire Partnership NHS TrustLincolnshire Partnerships NHS FTNorthamptonshire NHS FTPriory HealthcareSt Andrews Healthcare

In order to preserve integrity and avoid conflicts of interest, Nottinghamshire Healthcare Foundation Trust as the Lead Provider developed an arms-length commissioning and clinical oversight function (the IMPACT commissioning hub). IMPACT's commissioning hub's role involves understanding the local population and empowering local clinicians and Experts by Experience to design improved pathways of care. Through the Lead Provider arrangements IMPACT also sub-contracts other providers e.g. to support discharges from secure care, assure the quality of services and lead the necessary reporting regionally and nationally to NHS England.

Main duties of the job

This role requires an individual with a good understanding of performance management, the ability to understand, validate and present data.

Central to the role will be working with the direction of the Performance Manager to ensure performance targets are appropriately monitored and managed including working to identify underperformance, risk to future performance and assisting the Performance Manager to track remedial action to improve performance.

The person in this role will be required to develop and assume a good understanding of the Commissioning Support Hub business requirements and be able to support the design of performance reporting mechanisms and information systems to meet these.

The post holder will be responsible for the collation, analysis, and interpretation and reporting of information to support the senior leadership team in service planning.

The post holder will work with case managers to gather data and assist in finding and fixing gaps and inaccuracies. They will notify the Performance Manager of any data quality issues or variances in data that require further investigation; they will support ongoing improvement of data quality, ensuring confidence in the accuracy of data.

The post holder will support in producing performance reports and offer analytical advice to case managers and senior leaders.

The post holder will support the Performance Manager in the implementation, development and production of information and reporting solutions.

#TeamNottsHC comprises over 10,500 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health and forensic health services across Nottinghamshire, Leicestershire and South Yorkshire. Our care is provided from over 80 sites, spanning community locations, acute settings and secure environments.

We are one of the largest mental health and community health Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment.