Immigration & Mobility Manager

Nscale; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Nscale is building a Global Mobility & Immigration Centre of Excellence and is seeking a senior immigration & mobility professional to shape governance, operating models, and vendor strategy. You will work directly with the Head of Immigration & Mobility to mature processes, ensure compliance, and drive scalable solutions across the US, UK, and beyond.

This role combines strategic governance with hands-on leadership, requiring senior judgement, cross-functional collaboration, and the ability to

Qualifications

• 6+ years of progressive experience in global immigration and/or mobility, including senior or lead-level ownership of programme delivery.

Responsibilities

• Elevate the Global Mobility & Immigration Centre of Excellence from foundation delivery to a fully scaled operating model.
• Own end-to-end operational delivery across immigration and mobility casework with SLA adherence across entities and EOR locations.
• Lead vendor governance, including performance tracking, invoicing, and quarterly/annual reviews.
• Drive automation and process improvements, onboarding of new entities, and governance reporting across the programme.

Skills

Global mobility governance

Vendor governance

Stakeholder management

Policy & process design

Autonomous leadership

Mentorship

Job description

Nscale is a global hyperscaler engineered for AI infrastructure and the engine for superintelligence. As we scale our global footprint across new entities, countries, and EOR locations, our ability to hire, relocate, and support talent compliantly and efficiently is mission-critical. Immigration and mobility are not just processes — they are foundational to how fast and how far Nscale can grow.

We're looking for an experienced, senior Immigration & Mobility professional to help take Nscale's Global Mobility & Immigration Centre of Excellence to its next stage of maturity — someone who has operated at a senior level in global immigration and mobility, and who wants to bring that experience to bear on building a function, not just running one. As the team grows, this role is expected to take on light people-leadership responsibilities alongside its operational and governance scope.

Why Join Nscale?

This is a rare opportunity to operate at a senior level inside a function that is actively being built, not one that's already mature. You'll partner directly with the Head of Immigration & Mobility to design and mature the operating model, governance, and vendor ecosystem behind Nscale's global mobility and immigration programme — with real influence over how the function scales as Nscale's global footprint grows.

You'll bring senior-level judgement and experience to the operational leadership of a fast-scaling global function — owning governance, vendor strategy execution, and compliance across a rapidly growing entity and EOR footprint spanning the US, UK, and beyond.

Your experience will directly shape how Nscale's Centre of Excellence matures — from process and policy execution today, to a fully scaled operating model as the business continues to grow.

What You'll Be Responsible For

Elevating the Function and Centre of Excellence

• Partner with the Head to mature Nscale's Global Mobility & Immigration Centre of Excellence from foundational delivery into a fully scaled operating model
• Bring senior-level experience and judgement to how the function's governance, processes, and vendor ecosystem should evolve as the business scales
• Help define and implement the operating model, frameworks, and toolkits that will support Nscale's next stage of global growth
• Provide guidance, mentorship, and support to team members as the function grows

Owning Operational Excellence and Governance

• Own end-to-end operational delivery across immigration and mobility casework, ensuring SLA adherence and consistent case management across all entities and EOR locations
• Lead vendor governance across the full ecosystem, including performance tracking, invoicing, and quarterly and annual reviews
• Own escalation management for complex, sensitive, or high-risk cases, applying senior judgement on prioritisation and stakeholder involvement
• Lead compliance governance and audit-readiness activity, including documentation standards, risk reporting, and quarterly compliance reporting to leadership

Driving Scale and Automation

• Drive automation and process improvement initiatives, including rollout of business travel immigration request automation
• Lead onboarding of new entities and locations, ensuring immigration and mobility support is established from day one
• Own immigration and mobility programme performance metrics and governance reporting, including compliance trends, processing timelines, and vendor performance

Partnering Across the Business

• Operate as a senior cross-functional partner to Legal, Tax, People Ops, Talent Acquisition, and People Partnering on policy application and complex case guidance
• Represent the function credibly with senior stakeholders, bringing experience and confidence to complex, ambiguous situations

Who You Are

You're a senior, experienced immigration and mobility professional who has operated at scale before, and who wants to bring that experience to a function that's still being built. You bring gravitas, sound judgement, and the confidence to operate autonomously in ambiguity, while also being deeply hands-on when the situation demands it. You're motivated by the opportunity to shape a function's next stage of growth, not simply run an established one.

What You'll Bring

• 6+ years of progressive experience in global immigration and/or mobility, including senior or lead-level ownership of programme delivery
• Demonstrated experience managing vendor relationships and governance at scale, ideally across multiple providers and jurisdictions
• Strong track record of operating in fast-paced, scaling, or high-growth environments
• Excellent stakeholder management skills, with experience partnering with Legal, Tax, People Ops, and Talent functions at a senior level
• Strong process and governance orientation, with experience building or significantly evolving operating models
• Ability to operate autonomously and exercise senior judgement in ambiguous or high-stakes situations
• Comfortable providing guidance and mentorship to others, with openness to taking on people-leadership responsibility as the team grows
• Based in the UK, with the ability to operate across time zones supporting a global, growing entity and EOR footprint

It's a Plus If You Have

• Experience building or scaling an in-house immigration or mobility Centre of Excellence
• Exposure to datacentre, infrastructure, or technical workforce populations
• Experience supporting M&A integration from an immigration or mobility perspective
• Familiarity with EOR models and cross-border employment structures
• Experience presenting to or advising senior leadership on immigration/mobility risk and strategy

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