Imaging Services Coordinator

Rutland Regional Medical Center; Oakham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Rutland Regional Medical Center seeks a Scheduling Support professional to coordinate patient prep and scheduling for radiology procedures.

Under Diagnostic Imaging leadership, you will liaise between offices, departments, and external resources to ensure accurate preparation and timely transfer of information.

The role emphasizes high-volume patient flow, strong medical terminology knowledge, and superb customer service in a fast-paced environment.

Qualifications

• Demonstrated strong knowledge of medical terminology.
• Demonstrated strong knowledge of advanced computer skills.
• Excellent verbal and written communication and interpersonal skills.
• Highly discreet, able to routinely handle confidential materials.
• Demonstrated ability to manage multiple priorities and assignments.
• Demonstrated experience in successfully supporting peer staff members in improvement initiatives.
• Demonstrated problem solving-skills and critical thinking.
• Strong customer service skills.

Responsibilities

• Coordinate scheduling and preparation for in-department appointments.
• Liaise between relevant offices, departments, external resources, and individuals.
• Ensure accurate transfer of information and documentation.
• Support high-volume workflow with competing priorities.

Skills

Medical terminology

Advanced computer skills

Verbal and written communication

Confidential materials handling

Multitasking

Peer support for improvements

Problem solving

Customer service

Education

High School Diploma

Associates Degree in related field

Anatomy & Physiology knowledge

Job description

Summary

At the direction of the Diagnostic Imaging Leadership and radiologists, works within one or more specialties or procedural settings and is responsible for coordinating the activities, documentation and transfer of information related to scheduling and preparing the patient for in-department appointments for procedures and/or related testing. Coordinates schedules and acts as liaison between relevant offices, departments, external resources, and individuals to achieve appropriate preparation arrangements. Assumes the responsibility for the delivery of complete customer service and maximum productivity in the delivery of radiology images and results. Understand and use a network of computerized systems for processing information and for archiving and retrieving image studies. Comprehend workflows required for the use of radiology images throughout a broad customer base internally and externally.

• High School Diploma or equivalent.
• Associates Degree in related field preferred.
• Basic Anatomy & Physiology desireable.
• 2 years medical-related office.
• Prior experience with direct clinical patient care such as LNA, MA, EMT or related field.
• Experience working in a high-volume environment with competing priorities.

Summary

At the direction of the Diagnostic Imaging Leadership and radiologists, works within one or more specialties or procedural settings and is responsible for coordinating the activities, documentation and transfer of information related to scheduling and preparing the patient for in-department appointments for procedures and/or related testing. Coordinates schedules and acts as liaison between relevant offices, departments, external resources, and individuals to achieve appropriate preparation arrangements. Assumes the responsibility for the delivery of complete customer service and maximum productivity in the delivery of radiology images and results. Understand and use a network of computerized systems for processing information and for archiving and retrieving image studies. Comprehend workflows required for the use of radiology images throughout a broad customer base internally and externally.

• High School Diploma or equivalent.
• Associates Degree in related field preferred.
• Basic Anatomy & Physiology desireable.
• 2 years medical-related office.
• Prior experience with direct clinical patient care such as LNA, MA, EMT or related field.
• Experience working in a high-volume environment with competing priorities.

Minimum Education

• High School Diploma or equivalent.
• Associates Degree in related field preferred.
• Basic Anatomy & Physiology desireable.

Minimum Work Experience

• 2 years medical-related office.
• Prior experience with direct clinical patient care such as LNA, MA, EMT or related field.
• Experience working in a high-volume environment with competing priorities.

Required Skills, Knowledge, And Abilities

• Demonstrated strong knowledge of medical terminology.
• Demonstrated strong knowledge of advanced computer skills.
• Excellent verbal and written communication and interpersonal skills.
• Highly discreet, able to routinely handle confidential materials.
• Demonstrated ability to manage multiple priorities and assignments.
• Demonstrated experience in successfully supporting peer staff members in improvement initiatives.
• Demonstrated problem solving-skills and critical thinking.
• Strong customer service skills.

Pay Range: $19.97 - $29.09