Imaging PACS Administrator

MFT; Manchester; On-site; GBP 28,000 - 31,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) seeks a Band 4 Administrative professional to support the Hive EPR and digital enablement journey at Trafford House/Oxford Road, Manchester. The role is full-time (37.5 hours) with some on-call duties.

You will work within the digital team to drive governance, data capture, and system administration tasks, contributing to a large national programme while ensuring high-quality patient data handling on-site in a busy NHS environment.

Qualifications

• General Education to GCSE standard or equivalent experience.
• Evidence of further development.
• NVQ4 or additional training to diploma level equivalent

Responsibilities

• Take responsibility for daily checks and system administration by junior PACS/Order Comms staff.
• Monitor and manage own designated workload.
• Coordinate leave and cross-cover with colleagues to maintain service continuity.

Skills

Oral & written comms

Customer query handling

Keyboard & software skills

Task prioritisation

Organisational skills

Interpersonal skills

Self-motivation

Flexibility

Education

GCSE standard

Further development

NVQ4 / diploma level

Tools

Microsoft Office

RIS/PACS familiarity

Job description

We have vacancies in the following sectors

Select below to see the jobs in that sector

Main area Admin Grade NHS AfC: Band 4 Contract Permanent: This role will also require on/call Hours Full time - 37.5 hours per week (Some on-call required core hours 9am-5pm) Job ref 349-COR-8201974-RL4

Site Trafford House/ Oxford Road Town Southmoor Rd, Wythenshawe, Manchester Salary £28,392 - £31,157 per annum, pro rata Salary period Yearly Closing 27/10/2026 23:59

Job overview

Joining the digital service puts you at the heart of the Trust’s digital enablement journey. The implementation of the Hive Electronic Patients Record (EPR), powered by EPIC, in September 2022, which was the biggest of its kind in the UK at that time, was the first step in realising the MFT vision of a ‘Digital First’ organisation and significantly increases the Trust’s capability to unleash the power of data, through its ability to capture high quality/volume acute clinical and non-clinical services data and to exploit this data to catalyse digital transformation and support improved patient care.

Main duties of the job

In parallel we have an ambitious digital strategy, which builds on Hive EPR as an engine for transformation for MFT, to deliver scalable, robust, and reliable digital infrastructure, applications, and services, to support other major programmes. This includes the delivery of the Single Hospital Service which was achieved when North Manchester General Hospital (NMGH) formally joined MFT in April 2021. As well as supporting national projects, including the New Hospitals Programme, with the redevelopment of the NMGH which is defining the digital approach to a new generation of hospitals. Further, we are developing our governance approach to ensure the Trust makes best safe use of advances such as Artificial Intelligence, Machine Learning, and Robotic Process Automation across all our services. This is an incredibly exciting time to join our digital team as we continue to address further expansion in the complexity and volume of technological demand.

• Take responsibility for ensuring that all daily checks and system administration duties are carried out by the junior PACS and Order Comms Administrators, in a timely manner and in accordance with the provided Standard Operating Procedures.
• To monitor and manage own designated work load.
• Ensuring the cross cover of colleagues and co-ordination of leave in line with departmental arrangements
• To aid in the training of the junior PACS and Order Comms Support Administrators, ensuring safe practice.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Detailed job description and main responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading.

We welcome applications from a wide range of backgrounds and experiences.
To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS : Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS : Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment.If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person specification

Education/ Qualifications

• General Education to GCSE standard or equivalent experience
• Evidence of further development.
• NVQ4 or additional training to diploma level equivalent

Skills

• Good oral and written communication skills
• The ability to deal with difficult customer queries in a polite and prompt manner in accordance with Trusts policies and procedures.
• Highly developed keyboard and software application skills to ensure delivery of accurate and speedy information handling
• Able to concentrate on complex tasks and deal with interruptions caused by system breakdowns or rapidly changing IM&T situations
• Ability to prioritise competing tasks effectively
• Organisational ability
• Interpersonal skills
• Self‑motivated, able to work with minimal supervision
• Be flexible and adaptable, according to service requirements

Knowledge

• Working knowledge of standard Microsoft Office applications
• An interest in IT and experience of clinical systems are essential
• Familiarity with internet/e-mail
• Good understanding of Trust policies and procedures
• An awareness of the principles of Electronic Patient Record and Order Comms would be an advantage
• Understanding of the NHS structure and processes
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
• Pro‑active and able to work on own initiative
• Willingness to undertake training
• Conscientious and hard‑working
• Tactful and diplomatic
• Flexible
• Team player
• The ability to remain calm and professional under pressure
• Ability to travel for meetings, and between hospital sites and screening programme locations.

Experience

• Experience of working with data entry and interpretation.
• Experience of working a multi‑disciplinary team
• Proven experience of working to deadlines
• Awareness of national Health Screening Programmes
• Previous experience of working in a RIS/PACS administrative team. in an imaging department

Employer certification / accreditation badges