IFS Application Analyst

EMCOR UK; London; Remote; GBP 65,000; Full time

Job summary

Une entreprise de gestion des installations recherche un Analyste IFS spécialisé dans la mise en œuvre et l'optimisation des applications IFS. Le candidat travaillera en étroite collaboration avec diverses équipes pour garantir l'intégrité du système tout en offrant un support de haut niveau. Ce rôle nécessite d'excellentes compétences en communication et en gestion des parties prenantes, ainsi qu'une expérience prouvée avec les process ERP.

Benefits

25 Days holidays + Bank holidays

Holiday Buy Scheme - up to 5 days a year

Industry leading Maternity & Paternity Policies

Refer a Friend scheme – worth £500 per referral

Extensive Learning & Development opportunities

Access to Flex Benefits

Paid volunteering and charity days

Employee Assistance Programme

Qualifications

• Expérience avec IFS Applications (préférablement IFS Cloud ou Apps 10).
• Connaissance des processus ERP et des fonctions métiers.
• Capacité à gérer plusieurs tâches dans un environnement dynamique.

Responsibilities

• Support technique et fonctionnel des applications IFS.
• Gestion et mise en œuvre de projets d'optimisation.
• Collaboration avec les parties prenantes pour recueillir des exigences.

Skills

Problem-solving

Communication

Stakeholder management

Analytical skills

Education

Certifications in ITSM or ITIL

Tools

IFS Applications

Agile Project Management

Job description

Duties/Responsibilities

Location:Remote

Salary: £65,000

Working Hours: Monday - Friday, 9:00 - 17:00

Contract Type: Full time, Permanent

Benefits: 25 Days holidays + Bank holidays, Holiday Buy Scheme - up to 5 days a year, Industry leading Maternity & Paternity Policies, Refer a Friend scheme – worth £500 per referral

About EMCOR UK

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

Role Overview

The IFS Analyst main duties will be to support the delivery of the technical and application roadmap for the EMCOR UK ERP system IFS. The role is to primarily enhance the IFS solution by making configuration changes, acting as a business analyst, support engineer and solution provider for all elements of the application

To lead the enhancement activities required, ensuring all client service teams and customers are provided with a consulting led engagement to further their requirements and outcomes

What You'll Do

• Provide expert-level support for IFS Applications, including configuration, troubleshooting, and upgrades.
• Collaborate with stakeholders to gather requirements and translate them into functional solutions within IFS.
• Lead the end-to-end implementation and enhancement projects across finance, supply chain, manufacturing, and other modules.
• Develop technical documentation and deliver user training where necessary.
• Work closely with IT and business teams to ensure system integrity, performance, and compliance
• Carries out security changes, report writing, lobby management and other configuration activities within the IFS toolset
• Works with software owner/vendor and support partners to gain product roadmap awareness, specifications, technical support, and the relationship
• Leads the technical deliverables resulting from the annual SOX compliance audit (Sarbanes Oxley)
• Delivers best practice security standards as part of the IT security standards delivered under ISO 27001
• Carry out support for IFS Applications updates and releases (i.e. conducting an analysis of the release notes and ensuring that developments and testing scenarios are updated accordingly)
• Works with the Change and Release function and the Client Services teams, to safely deliver updates and enhancements – and will act as a sponsor for any changes into the live environment where it impacts a customer
• Engage in project activities, acting as a representative of Information Solutions and facilitate service transition from project to operations.
• Act as liaison between business stakeholders, vendors, management, end users, and the development team.
• Provides 2nd and 3rd line support for allocated platforms
• Provides project resource to support contract mobilisation activities
• Training and awareness of products, services and processes through the engagement of super users by appointment
  
  

Person Specification

Who You’ll Be

• Proven experience working with IFS Applications (preferably IFS Cloud or Apps 10).
• Strong understanding of ERP processes across core business functions.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience with ITSM, Agile Project Management and/or ITIL. Certifications are also an advantage.
• Excellent communication skills, both written and oral.
• Excellent interpersonal skills, including stakeholder management, training, presentation, and public speaking.
• Demonstrated, quality focused, track record of successful projects.
• Ability to research and quickly assimilate relevant new technologies, concepts, architectures, and features is essential.
• Strong knowledge of reporting and analytics
• A patient and “customer first” manner essential for this role, and being prepared to go the extra mile in order to complete the task on time, and to high standard
  
  

Benefits

Benefits

• 25 Days holidays + Bank holidays
• Holiday Buy Scheme - up to 5 days a year
• Industry leading Maternity & Paternity Policies
• Refer a Friend scheme – worth £500 per referral
• GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
• Extensive Learning & Development opportunities, including opportunities for progression.
• Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
• Bike To Work Scheme
• Paid volunteering and charity days
• Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
• Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
  
  

At EMCOR UK, we embrace and celebrate diversity in all its forms.

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.

We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.

Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.

Join us in building a better world at work.