IFC Intelligence and Investigations Workflow and Case Management Project Manager

3761 Barclays - BX - UK; Glasgow; On-site; GBP 65,000 - 90,000; Full time

Job summary

Barclays seeks an IFC Intelligence and Investigations Workflow and Case Management Project Manager in Glasgow. You will drive delivery of core FIU projects, shaping case management solutions with agile practices and close collaboration with FIU stakeholders and analysts.

You will coordinate resources, timelines and budgets, manage risks, and report progress to management, aligning with Barclays' governance and risk controls while delivering value to the Financial Crime portfolio.

Qualifications

• Extensive project management delivery experience, preferably in Financial Crime.
• Strong stakeholder management skills across multi-functional teams.
• Experience in international financial institutions and regulatory environments.
• Experience leading transformation/change programmes.
• Experience working on large programmes with cross-border components.
• Exposure to workflow and case management in FIU contexts.

Responsibilities

• Lead delivery of key IFC intelligence and investigations projects within the FIU operating model.
• Define and deliver case management solutions using agile methods.
• Collaborate with business analysts and FIU stakeholders to gather requirements.
• Plan resources, budgets, and timelines for project success.
• Manage risks and communicate progress to senior management.

Skills

Project management

Stakeholder management

Financial crime

Transformation projects

Large programme

FIU/case management

Job description

Job Description Purpose of the role

Focused on delivering individual projects, ensuring completion within scope, time, and budget with a more immediate focus.

Accountabilities

Scope Management: Manages a single project with specific, defined objectives, deadlines, and deliverables. Their focus is on completing the project on time, within scope, and on budget.

Strategic Focus: Operates more tactically, focusing on day-to-day management of resources, schedules, and deliverables for their individual project.

Time Horizon: Works with a shorter, more defined timeframe as projects have a set beginning and end.

Stakeholder Management: Primarily manages stakeholders related to their specific project, ensuring communication and expectations are clear for the project’s deliverables.

Risk and Issue Management: Focuses on risks and issues specific to their project and works to mitigate them within the project’s scope.

Resource Management: Manages resources for their individual project, ensuring that the project team has the necessary skills, tools, and time to complete the work.

Financial Management: Focuses on managing the budget of their specific project, ensuring it is completed within the financial constraints.

Metrics: Measures success based on the timely completion of project deliverables within scope, time, and budget.

Change Management: Manages changes that directly impact their specific project, including scope changes, timelines, or resource allocation adjustments.

Vice President Expectations

To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and elevate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counseling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us at Barclays

As an IFC Intelligence and Investigations Workflow and Case Management Project Manager, you will lead the delivery of key projects within the Financial Intelligence Unit (FIU) operating model as part of the Integrated Financial Crime (IFC) portfolio. You will work closely with business analysts and FIU stakeholders to define and deliver case management solutions, gathering and refining requirements using an agile approach to support both management and investigative processes.

Desired experience

To be successful as a IFC Intelligence and Investigations Workflow and Case Management Project Manager, you should have experience with:

• Extensive Project Management delivery (Financial Crime preferred).
• Strong stakeholder management skills.
• Experience working in an international financial institution.
• Experience working on a transformation / change project.
• Experience of working on a large programme.
• Financial Crime workflow and case management and/or FIU (Finance Intelligence.

This role is based in Glasgow.

IFC OVERVIEW

The Integrated Financial Crime (IFC) portfolio is a multi-faceted Financial Crime programme of change delivered via over 20 programmes to create a holistic, risk-based and effective Financial Crime environment, strengthen robustness and enhance automation of Financial Crime processes, develop and strengthen our skills and capabilities across all lines of defence and empower our partners, colleagues and customers to identify and prevent Financial Crime by raising awareness of the risks.

Our Work Experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.