Identity Verification Product Owner

People's Partnership

Crawley

Hybrid

GBP 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Generous pension up to 14%

Real living wage

Income protection

Healthcare

Parental and adoption leave

Travel season ticket loans

Onsite gym

Ride-to-Work scheme

Volunteering days

Job summary

People's Partnership in Crawley is seeking a Product Owner for Identity Verification to translate business needs into delivery-ready product requirements and prioritised roadmaps. You will work with SMEs, Tech, Design and Operations to shape features and ensure value delivery.

You will drive discovery, balance regulatory and customer needs, and lead backlog prioritisation with an expert view on accessibility and design.

Qualifications

Experience with identity verification and biometric solutions.
Experience in financial services or regulated industries.
Experience with service design or customer experience design.
Experience as a Product Owner in Agile delivery teams.
Experience prioritising product backlogs by business value and constraints.
Proven ability to manage competing priorities and stakeholders.
Strong experience with Azure DevOps, Miro and Figma.
Experience analysing product performance with Google Analytics and Content Square.
Familiarity with accessibility standards and inclusive design.
CSPO/PSPO or equivalent Agile certification.

Responsibilities

Translate business objectives into clear, prioritised product requirements.
Lead discovery, definition and delivery of roadmap initiatives with cross-functional teams.
Balance customer, business, technical and regulatory needs to deliver outcomes.
Maintain a prioritised backlog and facilitate Agile ceremonies.
Collaborate with SMEs, Technology, Design and Operations to translate needs into delivery-ready solutions.
Define user journeys, stories and acceptance criteria for technical delivery.
Shape solution designs with UX, Design and Engineering teams.
Monitor product performance and stakeholder feedback for continuous improvement.
Ensure accessibility, UX quality and operational impact are considered in delivery.
Lead refinements, sprint reviews and product demonstrations to stakeholders.