Identity & Access Specialist

The AA; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Annual Bonus

Free AA breakdown membership

Job summary

The AA is seeking an Identity & Access Specialist in London with hybrid working (3 office days per week). You will act as a trusted SME for IAM, guiding secure identity controls and privileged access across Microsoft Entra ID, CA, MFA, and SSO.

You’ll collaborate with Risk, Compliance, Architecture and Platform teams to drive secure, scalable solutions. The role requires strong IAM experience in a complex enterprise, stakeholder management skills and a practical ability to balance security with

Qualifications

• Experience in Identity & Access Management within a complex enterprise environment.
• Expertise with Microsoft identity technologies including Entra ID, CA, MFA, SSO and federation.
• Experience delivering governance, risk and compliance, with assurance evidence.
• Confident stakeholder management and ability to influence technical teams.
• Strong analytical ability to assess risk and balance security with usability.
• Certs such as Microsoft SC 300/100, CISSP, CCSP or CIAM advantageous.

Responsibilities

• Act as SME across Identity & Access Management, supporting design, enhancement and assurance of secure identity and privileged access controls.
• Provide technical guidance across Microsoft Entra ID, Conditional Access, MFA, identity governance, SSO, federation and PAM.
• Partner with Technology, Architecture, Platform, Risk and Compliance teams to review solutions and provide pragmatic security advice.
• Contribute to IAM standards, governance documentation and audit evidence.
• Support identity risk assessments, investigations and remediation activities with practical recommendations.
• Identify opportunities to improve IAM processes and ways of working to mature the organisation's identity capability.

Skills

Identity & Access

Microsoft Entra ID

Conditional Access

Governance, Risk & Compliance

Stakeholder management

Analytical thinking

Tools

MFA / SSO tooling

Job description

Company Description/ Business Unit

Location: London (hybrid working 3 office days per week)

Additional Benefits: Annual Bonus

Company Description/ Business Unit

Location: London (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Additional Benefits: Annual Bonus

Think the AA is just about roadside assistance? Think again.
For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Identity & Access Specialist means you'll play a crucial role in our success and be part of this exciting motoring journey.

What will I be doing?

• Act as a trusted subject matter expert across Identity & Access Management, supporting the design, enhancement and assurance of secure identity and privileged access controls.
• Provide technical guidance across Microsoft Entra ID, Conditional Access, MFA, identity governance, SSO, federation and privileged access, helping teams deliver secure and scalable solutions.
• Partner with Technology, Architecture, Platform, Risk and Compliance teams to review solutions, provide pragmatic security advice and support the successful delivery of change.
• Contribute to the development of IAM standards, technical guidance, governance documentation and audit evidence, helping strengthen the organisation's overall security posture.
• Support identity related risk assessments, investigations and remediation activities, providing practical recommendations that balance security, operational effectiveness and user experience.
• Identify opportunities to improve IAM processes, controls and ways of working, contributing to the continued maturity of the organisation's identity capability.
  

What do I need?

• Strong technical experience within Identity & Access Management, Identity Governance, Privileged Access Management or a closely related cyber security discipline within a complex enterprise environment.
• Demonstrable expertise with Microsoft identity technologies, including Microsoft Entra ID and modern IAM capabilities such as Conditional Access, MFA, federation, SSO and privileged access management.
• Experience supporting governance, risk and compliance activities, including developing standards, producing assurance evidence and helping organisations strengthen security controls. Experience within GRC would be particularly valuable.
• Confident stakeholder management skills, with the ability to build trusted relationships and influence technical teams, managers and Heads of Function through clear, pragmatic advice.
• Strong analytical and problem-solving capability, with the confidence to assess technical challenges, understand business risk and recommend balanced, practical solutions.
• Relevant industry certifications such as Microsoft SC 300, SC 100, CISSP, CCSP, CIAM or equivalent practical experience would be advantageous, although we value demonstrable capability just as highly.
  

Benefits

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
  

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.