Identity & Access Specialist

Automobile Association; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme with employer contrib.

Free AA breakdown membership

Discounts on AA products

Employee discount scheme

Company funded life assurance

Learning and development opportunities

Employee Assistance Programme

Remote GP service

Job summary

The AA is seeking an Identity & Access Specialist to shape the future of identity security across our enterprise. You will protect the technology that colleagues, partners and systems rely on, and work closely with the Identity & Access Manager and senior stakeholders.

This is a hands-on IAM role within Group Security, balancing technical depth with security outcomes. You will lead design and governance for secure identity, stay current with Microsoft identity technologies, and help reduce risk

Qualifications

• Strong IAM experience in a complex enterprise environment.
• Expertise with Microsoft Entra ID and modern IAM capabilities (Conditional Access, MFA, SSO).
• Experience with governance, risk and compliance (GRC); developing standards and assurance evidence.

Responsibilities

• Act as SME across Identity & Access Management, supporting design, enhancement and assurance of secure identity and privileged access controls.
• Provide technical guidance across Microsoft Entra ID, Conditional Access, MFA, identity governance, SSO, federation and privileged access.
• Partner with Technology, Architecture, Platform, Risk and Compliance teams to review solutions and advise on secure changes.
• Contribute to IAM standards, governance documentation and audit evidence to strengthen security posture.
• Support identity-related risk assessments, investigations and remediation activities with practical recommendations.
• Identify opportunities to improve IAM processes, controls and ways of working to mature identity capability.

Skills

IAM

Microsoft Entra ID

Conditional Access

MFA

SSO

Identity Governance

Privileged Access

GRC

Education

Microsoft SC-300

SC-100

CISSP

CCSP

CIAM

Tools

Microsoft Entra ID

Job description

Location: London (hybrid working 3 office days per week)

Employment Type: Permanent, full time

Think the AA is just about roadside assistance? Think again.

For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as an Identity & Access Specialist means you'll play a crucial role in our success and be part of this exciting motoring journey.

Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.

#LI-Hybrid

This is the job

Help shape the future of identity security at one of the UK’s most trusted brands

Identity is central to cyber security, and at The AA you will play a key role in protecting the technology that underpins how colleagues, partners and systems securely connect and operate.

As our Identity & Access Specialist, you will be a trusted technical expert within Group Security, working closely with the Identity & Access Manager and senior colleagues across Cyber Security, Technology and Architecture. You will bring deep IAM expertise to strengthen secure solutions, improve governance and reduce risk across a complex enterprise environment.

This is an outstanding opportunity for an experienced IAM professional who wants to stay close to the technical detail while influencing meaningful security outcomes, driving improvement and making a visible impact on the future of identity security at The AA.

What will I be doing?

• Act as a trusted subject matter expert across Identity & Access Management, supporting the design, enhancement and assurance of secure identity and privileged access controls.
• Provide technical guidance across Microsoft Entra ID, Conditional Access, MFA, identity governance, SSO, federation and privileged access, helping teams deliver secure and scalable solutions.
• Partner with Technology, Architecture, Platform, Risk and Compliance teams to review solutions, provide pragmatic security advice and support the successful delivery of change.
• Contribute to the development of IAM standards, technical guidance, governance documentation and audit evidence, helping strengthen the organisation's overall security posture.
• Support identity related risk assessments, investigations and remediation activities, providing practical recommendations that balance security, operational effectiveness and user experience.
• Identify opportunities to improve IAM processes, controls and ways of working, contributing to the continued maturity of the organisation's identity capability.

What do I need?

• Strong technical experience within Identity & Access Management, Identity Governance, Privileged Access Management or a closely related cyber security discipline within a complex enterprise environment.
• Demonstrable expertise with Microsoft identity technologies, including Microsoft Entra ID and modern IAM capabilities such as Conditional Access, MFA, federation, SSO and privileged access management.
• Experience supporting governance, risk and compliance activities, including developing standards, producing assurance evidence and helping organisations strengthen security controls. Experience within GRC would be particularly valuable.
• Confident stakeholder management skills, with the ability to build trusted relationships and influence technical teams, managers and Heads of Function through clear, pragmatic advice.
• Strong analytical and problem-solving capability, with the confidence to assess technical challenges, understand business risk and recommend balanced, practical solutions.
• Relevant industry certifications such as Microsoft SC 300, SC 100, CISSP, CCSP, CIAM or equivalent practical experience would be advantageous, although we value demonstrable capability just as highly.

Additional information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• 25 days annual leave plus bank holidays + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.