ID Card / Access Control Administrator

SSE plc; Portsmouth; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Private healthcare discounts

Wellbeing benefits

Cycle to Work scheme

Family entitlements

Job summary

SSE plc in Havant is offering a 1-year fixed-term, full-time role (37 hours per week) focused on administration and access-control support. The role does not allow remote working.

You will monitor request systems, manage ID card data, assign access levels, and coordinate with the engineering team on site-building tasks. Strong IT skills and customer service are essential.

Qualifications

• Experience providing administration support and excellent customer service.
• Strong organisational skills with ability to balance varied workload and meet deadlines.
• Clear, effective communication and interpersonal skills.
• Comfortable handling a busy workload and providing support where required.

Responsibilities

• Monitor computer-based request systems and respond to general email and telephone enquiries.
• Complete data entry onto software-based systems including the printing of ID cards.
• Programme ID Card data and assign access levels as required.
• Work with our engineering department building new sites on our database for future access.
• Monitor stock of blank ID cards and accessories, maintaining suitable stock levels.
• Ensure post and deliveries are handled on time.

Skills

Organisation

Customer service

Communication

Attention to detail

IT skills

Tools

Microsoft Excel

Job description

Location: Havant

Salary: Circa minimum starting salary £26,239, depending on skills and experience, plus a comprehensive benefits package supporting your wellbeing, finances, and family life.

Working Pattern: 1 year fixed term | Full time | 37 hours per week

The Role

This role is fixed term for 1 year. Due to the nature of the role, this position is not suitable for remote working.

You will

Monitor computer-based request systems and respond to general email and telephone enquiries.

Complete data entry onto software-based systems including the printing of ID cards.

Programme ID Card data and assigning required access control levels as required.

Work with our engineering department building new sites on our database to allow future access.

Ensure stock of blank ID cards and accessories is monitored, maintaining a suitable level of stock.

Ensure post and deliveries are handled on time.

You will have

• Strong organisation skills with the ability to balance a varied and challenging workload, to prioritise and deliver within deadlines.
• Previous experience of providing administration support and excellent customer service.
• Clear, effective communication and strong interpersonal skills.
• Comfortable dealing with a busy workload and the ability to provide support where required.
• Attention to detail and a desire to drive efficiency.
• Good IT skills, including Microsoft Excel.

About SSE

SSE’s purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

Over 14,500 brilliant people work together to power change at SSE. Our Human Resources (integrated Services) teams help make sure they're getting and giving their best. They design the people strategies that make SSE a great place to work. And they empower our teams to meet the demands of our business today, and tomorrow.

Flexible Benefits To Fit Your Life

• Enjoy discounts on private healthcare and gym memberships.
• Wellbeing benefits like a free online GP and 24/7 counselling service.
• Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
• As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.