Dispatch Administrator

SSE PLC; Portsmouth; Hybrid; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Private healthcare discounts

Gym membership discounts

Online GP

24/7 counselling service

Cycle to Work

Maternity and adoption pay

Paternity leave

Job summary

SSEN Distribution in Portsmouth is seeking an Administrator to join the operational support team and coordinate a wide range of administrative activities. You will support customers and colleagues and help ensure processes are delivered accurately and in line with regulatory requirements.

You will raise purchase orders, process invoices and support procurement activities, while monitoring programmes and producing reports to identify improvement opportunities.

Qualifications

• Experience in administrative, coordination or business support roles in fast-paced environments.
• Strong communication and customer service skills.
• Excellent organisational skills with ability to manage multiple priorities.
• Proficiency in Microsoft Office applications: Outlook, Excel, Word and Teams.

Responsibilities

• Provide administrative support to operational teams, customers and stakeholders to ensure the smooth delivery of business activities.
• Coordinate and process key business documentation, reports and regulatory submissions, maintaining high levels of accuracy and compliance.
• Raise purchase orders, process invoices and support supplier and procurement activities while maintaining financial controls.
• Monitor work programmes, resource availability and operational data, producing reports and identifying opportunities for continuous improvement.

Skills

Administrative experience

Strong communication

Customer service

Organizational skills

Tools

Outlook

Excel

Word

Teams

Job description

Base Location: Portsmouth. You'll be expected to spend 50% of your working week in one of these locations.

Salary:£30,684 - £36,666 + a range of benefits to support your finances, wellbeing and family.

Working Pattern:12 month fixed term contract | Flexible First options available

The role

Join SSEN Distribution as an Administrator and become a key part of our operational support team. You'll coordinate a wide range of administrative activities, support customers and colleagues, and help ensure our business processes are delivered efficiently, accurately and in line with regulatory requirements.

You will

• Provide administrative support to operational teams, customers and stakeholders to ensure the smooth delivery of business activities.
• Coordinate and process key business documentation, reports and regulatory submissions, maintaining high levels of accuracy and compliance.
• Raise purchase orders, process invoices and support supplier and procurement activities while maintaining financial controls.
• Monitor work programmes, resource availability and operational data, producing reports and identifying opportunities for continuous improvement.

You have

• Experience in an administrative, coordination or business support role within a fast-paced environment.
• Strong communication and customer service skills, with the ability to build positive relationships with colleagues, customers and stakeholders.
• Excellent organisational skills with the ability to manage multiple priorities while maintaining attention to detail.
• Proficiency in Microsoft Office applications, particularly Outlook, Excel, Word and Teams.
• A proactive and collaborative approach, with a commitment to continuous improvement, problem solving and delivering high-quality service.

About SSE

SSE's purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

SSEN Distribution , part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and technical specialists keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 341814 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

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