ICT Technician

Shorefields; Leigh; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

The Eastwood Academy is seeking an ICT Technician to support its extensive IT infrastructure and ensure staff and pupils can access reliable technology daily. The successful candidate will provide first-line technical support, troubleshoot hardware and software issues, and help maintain networks to support teaching, learning and operational needs.

Attention to detail, strong problem-solving skills and a commitment to excellent customer service are essential to contribute to the academy's high

Qualifications

• Provide first-line technical support to staff and pupils.
• Troubleshoot hardware and software issues effectively.
• Maintain and develop the academy's IT infrastructure to ensure reliability.

Responsibilities

• Support the academy's extensive IT infrastructure to minimise downtime.
• Ensure staff and pupils can access reliable technology every day.
• Maintain networks and support the effective use of technology across the school.

Skills

First-line support

Troubleshooting

Network maintenance

Job description

Position Start Date: 01/12/2026 Contract Type: Full-time Contract Term: Permanent

Application Close: 11/11/2026 Midday Date of Interviews: 13th November 2026

The Eastwood Academy is seeking to appoint a proactive, skilled and highly organised ICT Technician to support the academy's extensive IT infrastructure and ensure staff and pupils can access reliable, effective technology every day.

The successful candidate will play a vital role in maintaining and developing the academy's technology systems, providing first-line technical support, troubleshooting hardware and software issues, maintaining networks and supporting the effective use of technology across the school. The role requires excellent technical knowledge, strong problem-solving skills and a commitment to providing outstanding customer service to staff and pupils alike.

The ICT Technician will contribute significantly to ensuring technology enhances teaching, learning and operational effectiveness throughout the academy.

About The Eastwood Academy

The Eastwood Academy is the founding secondary school of Tenacitas Trust. It was judged Outstanding by Ofsted in December 2024, achieving zero areas for improvement.

The academy is recognised nationally for its academic outcomes, exceptional pastoral provision and commitment to providing the very best opportunities for young people. Alongside academic success, pupils benefit from extensive enrichment opportunities and a culture built on ambition, kindness, discipline and pride.

Tenacitas Trust believes in aiming for excellence through hard work, resilience and high expectations. We are committed to employing talented professionals who share our unwavering commitment to supporting young people and helping them fulfil their potential.

Information about the School

Our trust is built on the values of Nurture Potential, Unite Community, Empower Success, and Champion Tenacity. These values guide every decision we make and are at the heart of our partnership with Eastwood. Together, we create an environment where pupils are inspired to thrive, staff are valued and empowered, and families feel a genuine sense of belonging and pride.

The Eastwood Academy has long been a beacon of aspiration and achievement. Its continued success reflects the dedication of its staff, the curiosity and talent of its pupils, and the unwavering support of its wider community. As part of Tenacitas Trust, Eastwood benefits from a strong network of collaboration, shared expertise, and strategic support, all designed to help the school maintain high standards and continually move forward.

We are committed to providing every pupil with the very best experience each day, nurturing not only academic excellence but also confidence, resilience, and a lifelong love of learning. At Tenacitas Trust, we celebrate progress and strive for success with tenacity, and it is this spirit that underpins our partnership with The Eastwood Academy.Tenacitas Trust is committed to promoting equality and diversity in the workplace. Shortlisted candidates will be subject to an online search to help identify information that is publicly available online which the Academy might want to explore with the candidate at interview. Further, we are fully committed to safeguarding and the successful candidate will be expected to undertake the appropriate pre-employment checks, including an enhanced DBS and Barred List check.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.

Documents

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Tracey Eve
Rayleigh Road
Eastwood, Leigh-on-Sea
Essex, SS9 5UU Telephone: [phone]
Email: [e-mail]