ICT Technical Business Analyst (Grade 13)

Nations Recruitment; Yate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is looking for a skilled Business Analyst to join a technical ICT environment. The role involves gathering and analyzing business requirements and collaborating closely with various technical teams. Candidates should have experience in business analysis, good knowledge of ICT systems, and strong communication skills. This position offers hybrid working arrangements.

Qualifications

• Experience in business analysis, preferably within the public sector.
• Good knowledge of ICT systems and infrastructure.
• Excellent communication and interpersonal skills.
• Understanding of GDPR and relevant laws.
• Proficiency in creating detailed documentation.

Responsibilities

• Gather, analyze, and document business requirements.
• Work closely with Technical Solution Designers and Project Managers.
• Identify opportunities for business process improvement.

Skills

Organisation

Analytical Thinking

Technical Proficiency

Communication Skills

Project Management

Stakeholder Management

Problem-Solving

Attention to Detail

Adaptability

Team Collaboration

Knowledge of Business Processes

Education

Higher-level qualification in a related field

Relevant certifications in project management methodologies such as Agile or PRINCE2

ICT Technical certification/qualification

Qualifications in risk management

Qualifications in stakeholder engagement and communication

LEAN or LEAN Six SIGMA Qualification

Qualifications in equality, diversity, and inclusion

Job description

Job Category: IT

Job location: Somerset County Council, Taunton, Somerset, TA1 4DY, Somerset Council

Hours per week: 37

Start date: Immediate start

Salary: £41.14 per hour

Post will be 9-5 X5. Hybrid working will require the post holder to come into County Hall for project meetings when required. May on rare occasions need to go visit other sites in Somerset.

Role purpose

We are seeking a skilled and motivated Business Analyst to join our team in a technical ICT environment. The Business Analyst will work closely with Technical Solution Designers and Project Managers. They will gather, analyse and document business requirements from Customers from across all departments in SC. The ideal candidate will have an understanding of multiple technical areas, including power platform, networks, applications, and operating systems. They will understand how processes, systems, data, roles and responsibilities all Interact. Additionally, they must possess a strong desire to learn new skills and technology continuously.

Knowledge

• Experience in business analysis, preferably within the public sector or a similar environment.
• Good knowledge of ICT systems and infrastructure, including power platform, software development methodologies, hardware infrastructure, databases, and network management.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels, from senior management to end-users.
• Understanding of relevant laws, regulations, and standards governing ICT and data management, including GDPR.
• Proficiency in creating detailed documentation, including business requirements, functional specifications, and user manuals.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Good knowledge of risk management.

Experience

• Experience managing projects would be advantageous, including planning, execution, and monitoring, ensuring that projects are completed on time and within budget.
• Experience in identifying opportunities for business process improvement and implementing changes to enhance efficiency and effectiveness.
• Proven ability to analyse complex problems, identify solutions, and present findings in a clear and concise manner.
• Experience in identifying opportunities for business process improvement and implementing changes to enhance efficiency and effectiveness.

Qualifications / Registrations / Certifications

• Higher-level qualification in a related field such as project management, business analysis, or a similar discipline
• Relevant certifications in project management methodologies such as Agile or PRINCE2
• ICT Technical certification/qualification
• Qualifications in risk management
• Qualifications in stakeholder engagement and communication
• LEAN or LEAN Six SIGMA Qualification
• Qualifications in equality, diversity, and inclusion

Skills

• Organisation: Strong organisational and planning skills to manage multiple tasks and projects effectively
• Analytical Thinking: The ability to dissect complex problems and identify viable solutions through detailed analysis and logical reasoning.
• Technical Proficiency: Familiarity with ICT tools and systems, including software development life cycle (SDLC), data modelling, and system integrations.
• Communication Skills: Excellent verbal and written communication to liaise effectively with stakeholders, document requirements, and present findings.
• Project Management: Experience in managing projects, including planning, executing, and monitoring progress to ensure timely delivery.
• Stakeholder Management: The ability to engage with various stakeholders, understand their needs, and ensure their requirements are met.
• Problem-Solving: Strong capability to identify issues, think creatively, and implement effective solutions quickly.
• Attention to Detail: A keen eye for detail to ensure accuracy and completeness in all deliverables.
• Adaptability: The ability to adapt to changing environments and new technologies quickly.
• Team Collaboration: Skills to collaborate effectively with cross-functional teams, fostering a cooperative and productive work environment.
• Knowledge of Business Processes: Understanding of business process design and improvement to optimize and streamline operations.