ICT Network Manager

BEDALES SCHOOL; Petersfield; On-site; GBP 42,000 - 45,000; Full time

Benefits offered by this job

Pension with Royal London

Healthcare Cash Plan

Salary Extras Platform

Employee Assistance Programme

Life Assurance

Free lunch provided during term time

Free on-site parking

Beautiful working environment

Job summary

Bedales School in Petersfield, United Kingdom, seeks an experienced ICT Network Manager to design, secure and maintain the school’s network and related systems. You will lead infrastructure projects, improve cyber security, and support staff and students daily.

You will provide high-quality 2nd/3rd-line support, mentor ICT colleagues, and help align technology with safeguarding and school policy. On-site role with occasional Saturday work.

Qualifications

• Senior ICT technician experience or 2nd/3rd line equivalent.
• Strong networking knowledge: TCP/IP, DNS, DHCP, routing, switching, wireless, LAN/WAN.
• Experience with Windows Server, AD, virtualization, storage and backups.
• Experience supporting Microsoft 365 services incl. Exchange Online and Azure.
• Clear communication and commitment to safeguarding.
• Experience mentoring ICT colleagues and working in education.

Responsibilities

• Manage and maintain school network, switches, server, storage and CCTV.
• Administer cloud and on-premises systems incl. Microsoft 365 and device management.
• Maintain cyber security controls and monitor threats.
• Provide 2nd/3rd-line support and, when required, 1st-line support.
• Document procedures and ICT records; mentor technicians and apprentices.

Skills

Networking

Windows Server

Active Directory

Microsoft 365

PowerShell

Python

Cybersecurity

Customer service

Mentoring

Educational tech

Tools

Jamf

Veeam

Hyper-V

Linux

CCTV

Job description

We are seeking an experienced and initiative-taking ICT Network Manager with a passion for technology, to develop, secure and manage the infrastructure that underpins life across the Whole School.

Working within the ICT department, you will take responsibility for the effective management, maintenance and continual improvement of the school’s network infrastructure and associated systems. You will resolve complex second- and third-line issues, implement technical projects that support colleagues across the school, and contribute to an exceptional, progressive, and inclusive learning experience that reflects the Bedales ethos.

This is a varied technical role with the opportunity to influence infrastructure, cyber security, service improvement and the day-to-day digital experience of students and staff.

Bedales School is a unique educational establishment, set in the beautiful Hampshire countryside. Our aim is to create an environment where questioning, divergent thinking, and freedom to learn from mistakes are all encouraged. Central to our success is the sense that each person is a member of our community whose voice is entitled to be heard and treated with respect. Both our staff and students expect of each other the best kind of relationships – co-operative, authentic and trustful.

Experience & Background

We are looking for a Network Manager who can combine strong technical expertise with sound judgement, excellent customer service, and clear communication. You should be able to demonstrate:

• Substantial experience in a senior ICT technician role or a comparable 2 nd or 3 rd line position.
• Strong knowledge of networking and technical standards, including TCP/IP, DNS, DHCP, routing, switching, wireless, LAN, and WAN environments.
• Experience with Windows Server, Active Directory, virtualisation, storage, backup systems, and back-end infrastructure.
• Experience supporting Microsoft 365 and associated Microsoft cloud services, including Exchange Online, SharePoint Online, Microsoft Intune, Azure, or Microsoft Entra.
• Experience maintaining devices, applications, and services across a managed environment.
• Proficiency in PowerShell and experience with another scripting language, such as Python.
• A logical and methodical approach to diagnosing and resolving complex technical issues.
• The ability to explain technical matters clearly to non-technical users and provide exemplary customer experience.
• Experience mentoring, training, or supporting the development of ICT colleagues.
• A clear commitment to safeguarding, confidentiality, equality, and the welfare of children.
• Experience within an educational environment, Apple device management, Hyper-V, Veeam, Jamf, Linux, audio-visual systems or CCTV would be advantageous

Duties

• Managing and maintaining the school’s network, switches, server, storage, wireless, firewall, backup, printing, CCTV, audio-visual and data-centre infrastructure.
• Administering and improving cloud-based and on-premises systems, including Microsoft 365, device management, security platforms, and departmental applications.
• Maintaining effective cyber security controls and remaining informed about emerging threats, vulnerabilities, and industry best practice.
• Providing high-quality second- and third-line technical support, with first-line support when required.
• Monitoring system performance, capacity, availability and security, and taking appropriate action to maintain reliable services.
• Identifying and delivering technology improvements from requirements gathering and supplier engagement through implementation and completion.
• Maintaining accurate technical documentation, asset information, procedures, and ICT records.
• Mentoring technicians and apprentices, sharing knowledge and helping colleagues develop their technical capability.
• Working collaboratively with departments and cross-school teams while supporting compliance with policy, legislation, regulation and recognised best practice.
• Following all safeguarding policies and reporting concerns promptly and appropriately.

This post is Regulated Activity.

Hours of Work

The hours of work will be Monday to Friday, 7.5 hours per day, on site, between the operational hours of 07:00hrs to 18:00 hrs. In addition, the post will be required to work approximately 3-4 Saturdays per year between 08:00 hrs to 13:00 hrs and you will receive the equivalent time off in lieu the corresponding week.

£43,478 per annum.

• Pension with Royal London
• Funded Healthcare Cash Plan
• Salary Extras Benefits Platform
• Employee Assistance Programme
• Life Assurance
• Free lunch provided during term time
• Free on-site parking
• Beautiful working environment

Pre-Appointment Checks

All candidates will undergo a Safeguarding Suitability Interview and application for an Enhanced DBS and Barred List check and be asked to provide evidence they are eligible to work in the UK, on an on-going basis, at the shortlist stage of the selection process.

Candidates will be required to undergo child protection screening appropriate to the post, including checks with past employers, the Disclosure and Barring Service (DBS), Prohibition from Teaching Checks, Prohibition from Management Checks.

The safeguarding responsibilities of the post include:

• Safeguarding and promoting the welfare of children;
• fostering a culture of openness, safety, equality and protection;
• providing a safe and welcoming environment where both children and adults feel secure, able to talk and believe that they are being listened to;
• playing a key role in prevention of harm and an equal responsibility to act on any suspicion or disclosure that may indicate a child is at risk of harm;
• When concerned about the welfare of a student, acting in the best interests of the student.

All staff have a key role to play in identifying concerns early and in providing help for children and are expected to act in accordance with the school Safeguarding & Child Protection Policies.

The post is exempt from the Rehabilitation of Offenders Act 1974 and the school is therefore permitted to ask job candidates to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.