ICT Infrastructure Manager

TieTalent; Norwich; On-site; GBP 45,000 - 70,000; Full time

Job summary

Join a progressive organization as an ICT Infrastructure Manager, where you will lead a skilled team to enhance and maintain critical infrastructure solutions. This role involves overseeing disaster recovery, business continuity, and compliance while collaborating with third-party providers. You'll have the opportunity to design innovative solutions and contribute to the IT and Digital Strategy, all within a supportive environment that values flexibility and employee wellbeing. If you're passionate about making a positive impact on communities and have the leadership skills to drive change, this role is perfect for you.

Benefits

Flexible Working Hours

Free Onsite Parking

Discounts

Competitive Holiday Allowance

Wellbeing Initiatives

Local Government Pension Scheme

Qualifications

• Extensive experience in IT infrastructure and leadership.
• Proven ability to design and manage disaster recovery solutions.

Responsibilities

• Lead the delivery and maintenance of all Council infrastructure solutions.
• Oversee disaster recovery and business continuity compliance.

Skills

IT Infrastructure Management

Disaster Recovery

Business Continuity

Systems Architecture

Leadership

Communication

Tools

Automation Tools

Networking Equipment

Database Management Systems

Job description

We're looking for an experienced ICT Infrastructure Manager to lead our team of skilled infrastructure engineers. In this role, you will oversee the implementation of new technologies and maintain the Council's infrastructure solutions. Responsibilities include routine maintenance, disaster recovery, business continuity, and compliance.

Key Responsibilities

1. Lead the delivery, maintenance, and evolution of all Council infrastructure solutions.
2. Ensure the smooth operation of IT systems including servers, networking, databases, remote access, switches, routers, and firewalls.
3. Collaborate with third-party managed service providers.
4. Oversee disaster recovery, business continuity, and infrastructure compliance.
5. Investigate and manage the adoption of tools, including automation, for system and service management.
6. Lead cross-functional teams and third-party collaborations to troubleshoot and resolve complex technical issues.
7. Manage key third-party IT supplier relationships.
8. Contribute to the development of the IT and Digital Strategy.
9. Identify, design, and deliver opportunities for continuous improvement to support changing organizational needs.

About You

You should have extensive IT infrastructure and leadership experience, with a broad background in IT and systems architecture, implementation, and operations. Proven ability to design and manage disaster recovery and business continuity solutions is essential. You must be a confident communicator, capable of adapting your communication style to your audience.

Why Work With Us

We offer flexible working hours, a range of employee benefits including free onsite parking, discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. Join a progressive and supportive organization committed to making a positive impact on our communities.

Additional Information

For more insights from our employees, please visit our website.

For further information about the role or our organization, please contact the recruiting manager or the People Team:

• Email: [contact email]
• Tel: (phone number removed)

Closing Date: 18th May 2025

Interview Date: W/C 26th May 2025

How to Apply

External applicants should apply via our online portal. Internal applicants can apply through the internal website on Connect.

Note: The Councils reserve the right to close applications early if sufficient responses are received.

Equal Opportunities

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults. All applicants must be willing to undergo appropriate checks, including employment references and DBS checks.