ICT Field Engineer - South London (Full Time/Term Time Only)

School Business Services; City Of London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading education support service provider seeks an experienced ICT Field Engineer to deliver technical support to schools in South London. This role offers flexibility with full-time, part-time, or term-time options, allowing for a work-life balance while engaging in meaningful ICT projects.

Benefits

Generous annual leave allowance of 36 days

Hybrid or remote working options

Learning & Development opportunities

Flexible benefits package including Healthcare Scheme

Qualifications

• Excellent verbal and written communication skills.
• Attention to detail in work quality and accuracy.
• Ability to build relationships with users and vendors.
• Prior experience in a similar Finance role is advantageous.

Responsibilities

• Support schools on-site daily, resolving ICT issues.
• Provide remote assistance via the ICT Service Desk.
• Troubleshoot Office 365, Google Workspace, and network issues.
• Participate in ICT projects like network upgrades.
• Respond to critical incidents and implement solutions.

Skills

Communication

Attention to detail

Collaboration

Job description

Job Description

About Us:

School Business Services (SBS) is one of the UK's leading suppliers of education support services and budgeting software. Our extensive portfolio includes a suite of Finance, MIS, and ICT offerings, all delivered by a team renowned for their expertise and exceptional reputation within the education sector. At SBS, we're passionate about empowering schools to focus on what matters most: delivering outstanding education.

About the Role:

We're looking for an experienced ICT Field Engineer to join our dynamic team, providing hands-on technical support and guidance to schools across the South London area. If you thrive on solving challenges, love variety, and enjoy engaging directly with end-users, this role is for you!

As an ICT Field Engineer, you'll:

• Support schools on-site daily, resolving ICT issues and ensuring seamless operations, building trusted relationships with school staff.

• Provide remote assistance via our ICT Service Desk when required.

• Troubleshoot and resolve issues with Office 365 applications, Google Workspace, and network infrastructure.

• Participate in ICT projects, including network upgrades and security enhancements.

• Respond to critical incidents, implementing temporary or permanent solutions for server, switch, and internet failures - or even physical disruptions like floods.

Work-Life Balance:

This role is offered on a Full-Time, Part-Time (4 days per week) or Term-Time Only (39 weeks per year) basis. Providing a unique opportunity to balance your professional life with personal commitments - perfect for candidates who value flexibility.

About You:

If you can demonstrate the following, we'd love to hear from you:

• You will have excellent verbal and written communication skills, when delivering a professional level of communication to school accounts we work with.

• You'll need to have an attention to detail, taking pride in the quality and accuracy of the work which you produce for our clients.

• You'll be a great collaborator, with the ability to work productively and build relationships with internal business users and external vendors.

• Some prior experience in a similar Finance role supporting clients will be advantageous.

• Willingness to undertake an Enhanced DBS check.

Our Benefits:

This role has an annual salary range of £25,000 - £30,000 (pro-rata if taken on a part-time or term-time only basis).

As an equal opportunities' employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our incredible team. We offer:

• Generous annual leave allowance of 36 days (28+8 bank holidays) pro-rata.

• Hybrid or remote working across the country.

• Learning & Development

• Flexible benefits package including Healthcare Scheme and ability to purchase additional Annual Leave.

Please click on the APPLY button to send your CV for this role.

SBSINDEED!