ICT Digital Delivery Manager (Exeter or Winfrith) at Devon & Cornwall Police and Dorset Police

Dorset Council UK; Exeter; Sur place; GBP 90 000 - 120 000; Plein temps

Résumé du poste

Dorset Council UK is seeking an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery and performance of the core infrastructure platforms underpinning policing operations across Devon & Cornwall Police and Dorset Police.

This senior role ensures secure, resilient, high-performing systems and a path for future digital demands, with responsibilities spanning hosting, networks, ESN migration, cyber security, supplier management, and collaboration with Digital,

Qualifications

• Extensive experience managing enterprise-scale IT infrastructure environments.
• Strong knowledge of cloud, networks, hosting, and security domains.
• Experience managing suppliers, contracts, and outsourced services.
• Track record of delivering resilient, high-availability services.
• Excellent stakeholder engagement and influencing skills.
• Ability to lead teams through change and transformation.

Responsabilités

• Own infrastructure service performance, availability, and continuous improvement.
• Lead supplier and partner relationships, including strategic partners such as BT
• Manage contracts, SLAs, and commercial performance
• Drive modernisation of infrastructure across hybrid and cloud environments
• Collaborate with Digital, Innovation, and operational stakeholders

Connaissances

Enterprise-scale IT infrastructure

Cloud, networks, hosting, and security

Supplier, contracts, outsourcedサービス

Resilient, high-availability services

Stakeholder engagement and influencing

Change and transformation leadership

Description du poste

Shape critical infrastructure supporting frontline policing

The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.

We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.

This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.

What you’ll be responsible for

• Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilience
• Networks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivity
• Communications Airwave services and transition to the Emergency Services Network (ESN)
• Cyber & Technical Security Infrastructure security, vulnerability management, and remediation

You Will

• Own infrastructure service performance, availability, and continuous improvement
• Lead supplier and partner relationships, including strategic partners such as BT
• Manage contracts, SLAs, and commercial performance
• Drive modernisation of infrastructure across hybrid and cloud environments
• Collaborate with Digital, Innovation, and operational stakeholders

What we’re looking for

You Will Bring

• Extensive experience managing enterprise-scale IT infrastructure environments
• Strong knowledge of cloud, networks, hosting, and security domains
• Experience managing suppliers, contracts, and outsourced services
• A track record of delivering resilient, high-availability services
• Excellent stakeholder engagement and influencing skills
• The ability to lead teams through change and transformation

Why join us?

• Make a direct impact on public safety and frontline policing
• Lead complex, large-scale infrastructure supporting critical services
• Work in a collaborative, multi-force environment
• Be part of a team driving digital and infrastructure transformation