ICT Consultant

Transforming Learning Group; Gomshall; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Cycle/e-bike scheme

Eye care voucher scheme

Mental health first aid

Employee assistance program

Employee recognition scheme

Job summary

Transforming Learning Group in Surrey is seeking an ICT Consultant to support schools across Greater London with hardware and software services. The role requires maintaining IT equipment, installing software, and delivering reliable ICT solutions.

You will liaise with schools, manage customer accounts, and have hands-on experience with Office365. The ideal candidate has at least 2 years in ICT support, strong communication, and a drive to improve services.

Qualifications

• At least 2 years' experience as an ICT Technician or in 2nd line support, preferably in education.

Responsibilities

• Resolve and manage technical issues impacting the school’s operations by providing robust technical solutions.
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving operational problems.
• Respond to a wide range of technical duties related to the computer network and desktop services, primarily concerning existing installations and upgrades (including desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns, and hardware).

Job description

ICT Consultant

Application Deadline: 2026-10-01

Location: Surrey, GB

Postcode: GU5 9NU

Additional Info: Any

Closing Date: 2026-12-30 15:04:12.703

Job Description

Turn IT on are looking for an ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting schools across greater London, locations are as follows - Twickenham, Richmond, Hampton, Uxbridge & Hayes. Must hold a UK driving license and own a vehicle. You will be responsible for maintaining all IT hardware and services across the schools sites as well as helping the schools improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

You will facilitate communication between your school and Turn IT on, keeping them up to date with what services Turn IT on can offer and managing the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, providing technical support for users, and resolving identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.

The ideal candidate will ideally have at least 2 years experience working as an ICT Technician or in 2nd line support, preferably in the education sector, although not essential. You should be passionate about IT with a strong technical background, be self-motivated, and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills, along with a courteous manner and the ability to explain technical issues in layman's terms to our customers. You should be able to work independently, have an aptitude for problem-solving, and maintain a proactive approach to improving services.

Responsibilities include:

• Resolve and manage any technical issues impacting the school’s operations by providing robust technical solutions.
• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving operational problems.
• Respond to a wide range of technical duties related to the computer network and desktop services, primarily concerning existing installations and upgrades (including desktop computers, iPads, printers, telephones, scanners, projectors, PA equipment, AV lecterns, and hardware).

The role is offered on a full-time, full-year basis, and the successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we offer a salary of between £28,000 - £32,000, negotiable for the right person.

Benefits include:

• Pension scheme
• Cycle/e-bike scheme
• Eye care voucher scheme
• Mental health first aid
• Employee assistance program
• Employee recognition scheme

About Us

The Transforming Learning Group provides comprehensive ICT and computing support, MIS support, GDPR services, consultancy, and training. We have eight brands under the group: Turn IT on, School ICT Services, SalamanderSoft, Locker, Vital York, SBM, Edufin, and GDPR Sentry. Together, we serve over 5,000 schools across England with nearly 450 staff members.

We prioritize schools and their technological needs, fostering a friendly and supportive workplace that values trust and respect. Turn IT on is committed to safeguarding and promoting the welfare of children and young people, expecting all employees to share this commitment.

We are happy to talk about flexible working arrangements. Your data matters.

Reference: REF-231232 TPBN1_UKTJ