ICRS Administrator

Manchester University NHS Foundation Trust; Manchester; Presencial; GBP 26.000 - 27.000; Jornada completa

Descripción de la vacante

Manchester University NHS Foundation Trust is seeking an ICRS Administrator to provide clerical and administrative support to Community Health and Integrated Neighbourhood teams, based in South Manchester.

You will coordinate office procedures, maintain excellent communication, and act as a key contact for services, contributing to flexible team delivery.

Formación

• Good standard of numeracy and literacy.
• Evidence of recent further development / training to NVQ 3 level.
• IT qualification or equivalent.
• Able to deal confidently and professionally with MDT including patients and their families, resolving queries and progress chasing.
• Ability to analyse information to resolve problems.
• Good organisational skills.
• Excellent communications skills.
• Well-developed negotiating and motivating skills.
• Experience of servicing meetings and taking minutes.
• Knowledge of Patient Administration systems e.g. EMIS/HIVE.

Responsabilidades

• Provide effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams.
• Coordinate and implement office procedures with a high degree of organisational skills and knowledge of administrative systems.
• Be the first point of contact and a focal point for services requiring clear communication and liaison.
• Work as part of a team at a community base and provide cross cover at other bases during staff absence or increased workload.
• Liaise with the multidisciplinary team to ensure consistent delivery of service and work flexibly as part of the team to meet requirements.

Conocimientos

Numeracy

Literacy

Communication skills

Negotiation skills

Organisational skills

Educación

NVQ 3 level

IT qualification

Herramientas

Microsoft Office

MS Access

PowerPoint

Descripción del empleo

ICRS Administrator

The closing date is 16 November 2026

An exciting opportunity has arisen to join Manchester and Trafford Local Care Organisations as an Administrator. The role available is based in South Manchester.

Main duties of the job

Providing effective and efficient clerical and administrative support to Community Health and Integrated Neighbourhood teams.

Coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

Be the first point of contact and a focal point for the services requiring clear communication and liaison skills.

Work as part of a team at a community base and provide cross cover at other bases during periods of staff absence or increased workload in other teams.

Liaise closely with the multidisciplinary team ensuring the consistent delivery of service. It is essential that the post-holder is able to work flexibly as part of a team to deliver the service requirement

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

As a DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Qualifications

• oGood standard of numeracy and literacy.
• oEvidence of recent further development / training to NVQ 3 level.
• oIT qualification or equivalent
• Able to deal confidently and professionally with all members of the MDT including patients and their families, resolving queries and progress chasing
• Ability to analyse information to resolve problems
• Good organisational skills.
• Excellent communications skills.
• Well-developed negotiating and motivating skills.
• Experience of servicing meetings and taking minutes
• Ability to utilise a range of IT programmes, including Microsoft Office Suite including knowledge of Microsoft Access and PowerPoint
• o Knowledge of the Health Service.
• o Knowledge of Patient Administration systems e.g. EMIS/HIVE.

Experience

• oDemonstrable experience of working within and office environment
• oExperience of working with the NHS in a support role. Personal attributes/abilities

Personal attributes

• oAbility to work as part of a team as well as on own initiative.
• oAdaptable with a flexible approach to work and working hours.
• oWillingness to work flexibly at various locations in the service.
• oAbility to travel between various locations in the community.
• oRecognition of own limitations/flexibility.

Employer name

Manchester University NHS Foundation Trust

£25,760 to £27,476 a yearper annum, pro rata