Ibis Coleraine Riverside - Housekeeping Team Member

Andras House Ltd

Coleraine

On-site

GBP 14,000 - 18,000

Part time

7 days ago

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Benefits offered by this job

Health insurance

Vacation

Pension scheme

Training & development

Cycle to work

Employee of the Month

Free meals during shifts

Discounted parking

Wellbeing scheme

Staff events

Job summary

Andras House Ltd is seeking a Housekeeping Team Member to keep rooms fresh and welcoming across its Belfast region. The role includes assisting guests, maintaining standards, and following safety procedures.

You will work 12–16 hours per week, with opportunities for development through Andras Academy and other training programs. The company offers benefits such as health care, enhanced pension, and staff perks.

Qualifications

Ability to work within a team and independently.
High standards of attention to detail.
Strong time management and flexible with working hours.
Clear understanding of speaking and understanding English.

Responsibilities

Keep rooms and suites at high standard and make them welcoming for guests.
Assist guests with small needs (e.g., toothbrushes, directions).
Report progress to supervisor and log repairs.
Follow safety procedures and wear required PPE.
Minimise waste and manage supplies.
Log lost and found items and reunite with owners.
Attend training and work with other departments to ensure quality service.

Skills

Team work

Attention to detail

Time management

English proficiency

Job description

About us

Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.

What is the job?

As a Housekeeping Team Member – you’ll make sure our rooms and suites are always ‘fresh and welcoming for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Hours

12/16 hours per week

What we offer:

Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
Health Care Cash Plan
Diamond membership of Kingsbridge Hospital Group
Enhanced Pension Scheme
Enhanced Maternity Pay
Enhanced Paternity Pay
Cycle to work
Recruit a friend scheme
Employee Appreciation and Social Events
Employee of the Month Award
£20 for completion of FLOW training
Increased Annual leave with service
Discount at Bodyscape – Employee rate and family and friend rate
Cyrospa discount rate at Bodyscape
Communication and advice on Health and Wellbeing
Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
Work for globally renowned Hotel Brands
Reward Club Incentive Scheme
Hotel Incentive scheme
Employee Assistance Programme (EAP) & Wellbeing App
Perks & Discounts – access to perks and discounts on travels, shopping and much more

About The Role

Your day to day

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests
Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example
Keep your supervisor updated on room service progress and alert them to any repairs needed
Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed
Be organised - keep on top of supplies and amenities and always try to minimise waste
Reunite items with owners – and log any lost and found property
Look smart – wear your uniform and name badge with pride
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
Report, hand in, and/or log all lost and found items according to departmental procedures
Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service
Assist with deep cleaning projects
Assist turndown duties
Assist with other duties as assigned
Attend all relevant departmental / hotel / company training

How do I deliver this?

"Heartist Transforming”- Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality.

AccorHotels sees a “Heartist” in each employee — a master of the art of hospitality who serves others from the heart, with curiosity and inventiveness and therefore always strive to:

Make guests feel welcome
Make guests feel heart-warmed
Make guests feel incredible
Make guests feel like they belong.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.

Required Criteria

Ability to work within a Team and also independently
High standards of Attention to Detail
Strong Time Management skills and flexible with regards to working hours
Ability to communicate and follow instruction
Must have a clear understanding of speaking and understanding English.

Desired Criteria

Experience within a Housekeeping Role or Cleaning role
Experience within the Hospitality, care provider or retail sectors

About The Company

Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments.

We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City.

Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.

Company Culture

Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years.

We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members.

We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.

Company Benefits

What we offer