IBA Operations Manager | Finance & Reconciliation

Howden Group; Milton Keynes; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

Howden Group in Milton Keynes is seeking an IBA Manager to lead a Finance Technician team across multiple sites, ensuring accurate accounting administration and timely cash matching within the IBA framework.

You will drive process improvements, reconcile accounts with insurers and clients, and build strong relationships with business units and suppliers, while upholding regulatory and company standards.

Qualifications

• Experience as a Finance Technician or similar accounting role.
• Experience balancing ledgers and accounts.
• Experience supervising or leading staff.
• Strong written and verbal English and numeracy.

Responsibilities

• Lead, empower and develop an IBA team across multiple sites, ensuring team proficiency, appropriate training and effective performance management.
• Deliver accurate and timely accounting administration services within agreed service standards.
• Lead all aspects of cash matching, IBA payment requests and entries within IBA accounting systems.
• Reconcile accounts with insurers, markets and clients, investigating and resolving queries promptly.
• Build and maintain positive relationships with Business Units, underwriters, trading venues and suppliers.
• Respond to stakeholder requirements expertly and deliver high levels of customer service.
• Ensure adherence to company policies, procedures and regulatory requirements.
• Monitor team performance and operational metrics, providing management information, reporting and analysis.
• Lead team meetings and contribute to wider IBA management, projects and change initiatives.
• Support business growth through operational efficiency, continuous improvement in execution and the sharing of best practice.

Skills

Finance Technician

Staff Supervision

Cash Matching

Payment Processing

IBA Protocols

Customer Service

Ledger Balancing

Interpersonal Skills

Education

GCSE English & Maths

AAT qualification desirable

Tools

IBA accounting systems

Job description

Howden Group in Milton Keynes is seeking an IBA Manager to lead a Finance Technician team across multiple sites, ensuring accurate accounting administration and timely cash matching within the IBA framework.

You will drive process improvements, reconcile accounts with insurers and clients, and build strong relationships with business units and suppliers, while upholding regulatory and company standards.