IAPT Family Support Worker

Recruitment Opportunities; Hall; Hybrid; GBP 34,000 - 38,000; Full time

Job summary

Luton Borough Council is seeking a skilled Family Support Worker – IAPT to provide practical and emotional support to children, young people and families in homes and community settings.

You'll work with schools, social care, police, health services and voluntary partners to develop tailored intervention plans, monitor progress, and contribute to safeguarding and assessments.

Qualifications

• Experience with children and families in social care, education or health.
• Ability to undertake complex assessments and develop clear plans.
• Good IT skills and a commitment to equality and anti‑discriminatory practice.

Responsibilities

• Provide practical and emotional support to children, young people and families in homes and community settings.
• Develop tailored intervention plans with reviews and clear outcomes.
• Collaborate with schools, social care, police, health services and voluntary partners.

Skills

Communication skills

Empathy

Partnership working

IT literacy

Education

Level 3 qualification (childcare/social care/education)

Job description

The following content displays a map of the jobs location - Town Hall extension/hybrid

£34,237-£37,563 a year plus £963 essential car user allowance (subject to criteria)

Working Hours:

37

Location:

Town Hall extension/hybrid

Closing Date:

09/10/2026

Job Category:

Education Support

Directorate:

Children, Families and Education Services

Business Unit:

Job Introduction

Salary: £34,237- £37,563 a year plus £963 essential car user allowance (subject to criteria)
Hours: 37 hours a week
Contract type: Permanent

Please note this role does not attract sponsorship.

What You’ll be doing

Luton Borough Council is looking for a skilled and compassionate Family Support Worker – IAPT to provide practical and emotional support to children, young people and their families .

The role will involve working directly with families in their homes and community settings, developing parenting skills, confidence and resilience, and supporting families to manage day-to-day challenges .The postholder will develop and deliver tailored intervention plans, including individual and group work, with clear outcomes and regular reviews .

Working closely with schools, Social Care, Police, health services and voluntary sector partners, the role will contribute to complex assessments, safeguarding and coordinated support for children and families . The postholder will maintain accurate records, monitor progress and provide timely reports and professional guidance to colleagues .

A strong focus will be placed on promoting positive family relationships, strengthening parental capacity and ensuring the safety, wellbeing and best interests of children and young people .

What we’re looking for

You will have experience working with children and families in a social care, education or health setting, with experience of working with SEND services desirable .You will have a good understanding of child development, behaviour and the impact this can have on the wider family .

You will be a confident and empathetic communicator, able to listen, build positive relationships and work in partnership with parents, carers, children, young people and professionals .You will be able to undertake complex assessments, develop clear plans and reports, and make informed decisions where safeguarding and family support are priorities .

You will be organised, proactive and able to manage your own workload, while contributing effectively to multi‑agency working and service improvement . Good IT skills and a commitment to equality and anti‑discriminatory practice are also essential.

A minimum Level 3 qualification in childcare, social work, social care, counselling, youth work or education, or equivalent relevant experience, is required . The role involves travelling to homes and education settings and requires flexibility to work some early mornings and later evenings .

About us

Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.

The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?

Application Process

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.

Applicants for this public-facing post will need to demonstrate the ability to converse, and provide effective help or advice, fluently in spoken English

On occasions, we may close a vacancy early due to a very high number of applications being received.