I/O Operator

MPS; London Borough of Hammersmith and Fulham; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

EOT bonus

25 days annual leave

Parental leave

Sick leave

Private medical care

Pension retention

Birthday/anniversary day off

Cinema perks

Housing deposit support

Hybrid and remote working

Volunteering day

Job summary

MPS is seeking an I/O Operator to manage secure, time-critical digital deliveries and content storage, working across global theatrical distribution. The role involves coordinating transfers via Aspera, ensuring data integrity, and archiving projects when needed.

You’ll support security requirements, troubleshoot issues, and manage Aspera user accounts in a fast-paced environment. The ideal candidate has 2+ years in post-production or digital cinema, experience with Linux/macOS/Windows, and a

Qualifications

• Educated to degree level or equivalent experience.
• 2+ years’ experience in post-production or digital cinema environments.
• Experience with Linux, OS-X, and Windows operating systems.
• Working experience with Aspera or other transfer technologies.
• Experience with LTO archiving format.

Responsibilities

• Manage secure and time-critical electronic deliveries.
• Oversee content within the Production and Distribution networks.
• Archive projects when necessary.
• Maintain content storage and permissions including file access.
• Provide technical support across teams.
• Maintain user accounts on the Aspera server.

Skills

Automation

Secure content handling

Attention to detail

Data transfers

Bash scripting

Aspera

Content security

Troubleshooting

Account management

Metadata management

Time management

Collaboration

Education

Bachelor's degree or equivalent

Tools

Aspera

LTO archiving

Linux

macOS

Windows

Job description

Drive global film delivery. Elevate the cinema experience.

Join MPS as an I/O Operator and become part of the team responsible for moving some of the world's most anticipated film content through secure, time-critical workflows. From managing digital deliveries and content storage to maintaining the highest standards of security and quality, you'll play a key role in supporting theatrical releases across the globe.

What You’ll Do:

The I/O Operator works in co-ordination with the rest of the I/O team to manage secure and time-critical electronic deliveries into and from the secure MPS production environment via various data transfer technologies, in addition to managing the content while within our network, and archiving projects when necessary.

Due to the global nature of our business, this role will sometimes require these tasks to be carried-out outside of normal office hours.

• Data Transfers: Electronic transfers of content in multiple formats, using Aspera and various other secure transfer technologies

• Data Verification: Performing data integrity and standards compliance checks using in-house and third-party tools

• Content Storage Management and Archiving: Monitoring and organization of data within the Production and Distribution networks, including file permissions, and archiving to tape

• Content Security: Constant awareness and application of physical and electronic security procedures, with consideration to data and client requirements

• Troubleshooting: Technical support in the above areas for MPS and external teams

• Account Management: Maintaining user accounts and settings on our Aspera server

What You’ll Bring:

• Solid grasp of automation and process efficiency.

• Understanding of Digital Cinema formats and the requirements of secure content handling.

• Strong commitment to content security, ensuring materials are managed with precision and care.

• Excellent attention to detail and a high level of accuracy.

• Ability to remain calm and focused while working under time pressure.

• Collaborative, team-oriented approach with a willingness to support colleagues.

• Experience with bash scripting and process automation.

• Knowledge of secure file transfer protocols and technologies.

• Ability to manage and work with complex metadata.

• Strong troubleshooting and problem-solving skills to resolve technical issues efficiently.

• Adaptable to new software and technology.

• Proactive, team-player.

• Focused and error-free under high workloads.

Why MPS?

Be part of a global leader in theatrical content distribution. We’re innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide.

As an I/O Operator, you'll be a key representative of MPS, embodying our values and delivering excellence every step of the way. Here's what sets you apart:

• Brand Ambassador: You represent MPS with professionalism, warmth, and purpose -bringing a human touch to everything you do.

• Exceptional Communicator: Clear, confident, and articulate across written and verbal channels.

• Customer-Centric: You go the extra mile to deliver outstanding service, with a meticulous eye for detail.

• Organised Multitasker: You thrive in fast-paced environments, managing multiple priorities with precision.

• Time-Smart: You know how to prioritise and deliver on time -every time.

• Adaptable & Calm Under Pressure: You stay cool, flexible, and focused when things shift or elevate.

• Solution-Oriented: Quick to spot issues and quicker to resolve them with practical, thoughtful solutions.

• Strong Interpersonal Skills: You build trust with clients, partners, and teams, and you’re a great listener.

• Discreet & Reliable: Trusted with confidential information and always act with integrity.

• Tech-Savvy: Proficient with modern office tools and systems, including Microsoft Office Suite -especially advanced Excel.

• Industry Knowledge: Deep understanding of electronic content delivery and hard drive replication within the theatrical distribution space.

• Detail-Driven: You care about accuracy -nothing slips through the cracks.

• Culturally Aware: You bring inclusivity and empathy to your global interactions.

• Positive & Proactive: A team player who’s motivated to make a meaningful impact.

• Strong Communication Skills: Able to convey technical and operational information clearly to both technical and non-technical audiences.

Qualifications/Experience

• Educated to degree level or equivalent experience

• 2+ years’ experience working in Post-production or Digital Cinema environments

• Experience with Linux, OS-X, and Windows operating systems

• Working experience with Aspera or other transfer technologies

• Experience with LTO archiving format

Benefits

• Access to EOT(Employee Ownership Trust) tax-free bonus

• 25 days' Annual Leave

• Enhanced Parental Leave

• Enhanced Sick Leave

• Retention recognition - extra perks at key milestones: from increased employer pension to private medical care

• Birthday or work anniversary day off on us

• Cinema perks, including access to premieres and special screenings

• Rental Housing Deposit Support

• Access to hybrid and remote working arrangements

• Volunteering Day off