Hybrid UX Researcher for Enterprise & Data Science Tools

Tesco UK; Digswell; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Tesco is seeking a Mid-weight UX Researcher to shape the future of our internal Enterprise and Data Science tools. You will uncover user needs, behaviours and pain points, guiding product and design decisions for colleagues, suppliers and Data Scientists.

Working with a Senior UX Researcher, you will lead research across product lifecycles, plan studies, and translate findings into actionable recommendations that balance user and business goals.

Qualifications

• Experience researching enterprise or complex organisational digital products or services.
• Strong knowledge of qualitative methods: interviews, usability testing, workshops, journey mapping.
• Experience using quantitative methods: surveys, analytics, data-driven insights.
• Ability to plan, conduct and analyse research end-to-end.
• Excellent communication and storytelling to influence stakeholders.
• Experience with cross-functional teams (PMs, Designers, Engineers, Data Scientists).
• Collaborative mindset and passion for user-centred design.

Responsibilities

• Lead and deliver UX research across Enterprise and Data Science products and user journeys.
• Plan and conduct research throughout the product lifecycle, from discovery through to post-launch evaluation.
• Identify user needs, behaviours, challenges and opportunities through a range of research methods.
• Translate research findings into actionable insights and recommendations that inform product and design decisions.
• Partner with Product Managers, Designers, Engineers, Data Scientists and Analysts to embed user-centred thinking into product development.
• Facilitate workshops, presentations and research playback sessions to share insights with stakeholders.
• Support teams in balancing user needs, business goals and technical constraints to improve experiences.
• Contribute to research strategy, best practices and the growth of user-centred design across the organisation.

Skills

Qualitative methods

Interviews

Usability testing

Contextual inquiry

Workshops

Quantitative methods

Stakeholder storytelling

Cross-functional collaboration

Job description

Tesco is seeking a Mid-weight UX Researcher to shape the future of our internal Enterprise and Data Science tools. You will uncover user needs, behaviours and pain points, guiding product and design decisions for colleagues, suppliers and Data Scientists.

Working with a Senior UX Researcher, you will lead research across product lifecycles, plan studies, and translate findings into actionable recommendations that balance user and business goals.