Hybrid UI/UX Designer — Shape Seamless Customer Journeys

InfoTrack UK; Leeds; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working

Private health insurance

Work From Anywhere weeks

Referral bonus up to £2,000

Job summary

InfoTrack and Perfect Portal are seeking a talented UI/UX Designer to join our Product team. Working across both brands, you will design intuitive, accessible experiences for web and mobile, turning customer insight into seamless journeys that support milestones.

You will collaborate with Product and Engineering from discovery to delivery, balance user and business needs, and measure impact of improvements through data and feedback.

Qualifications

• Portfolio demonstrating UI/UX design and customer-focused outcomes.
• Experience mapping and optimising end-to-end journeys.
• Experience working within agile product and technology teams.
• Strong understanding of UI/UX, interaction design and information architecture.

Responsibilities

• Design intuitive, accessible digital experiences across web and mobile channels.
• Create user flows, wireframes, prototypes and polished UI designs.
• Turn complex requirements into simple, effective customer journeys.
• Partner with Product and Engineering teams from discovery through delivery.
• Identify and prioritise opportunities to improve the customer experience.
• Design connected journeys across key customer touchpoints and across both brands.
• Balance customer, business and regulatory needs in design decisions.
• Measure the impact of UX improvements through feedback and user behaviour.

Skills

User centered design

End to end journeys

Agile teams

Portfolio demonstrated UI/UX

UI/UX best practices

Communication with stakeholders

Tools

Figma

Prototyping tools

Job description

InfoTrack and Perfect Portal are seeking a talented UI/UX Designer to join our Product team. Working across both brands, you will design intuitive, accessible experiences for web and mobile, turning customer insight into seamless journeys that support milestones.

You will collaborate with Product and Engineering from discovery to delivery, balance user and business needs, and measure impact of improvements through data and feedback.