Hybrid Service Account Manager: Growth & KPIs

TSG UK Solutions Ltd; Basildon; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Pension (Salary Sacrifice)

Healthcare Scheme

20 days annual leave

EV Salary Sacrifice

Life Assurance

Job summary

TSG UK Solutions Ltd in Basildon is seeking a Service Account Manager to lead key service accounts in the petroleum and EV retail sectors. You will manage contracts, deliver KPIs, and drive profitability while building strong client relationships.

This hybrid role requires hands-on delivery with operations and project teams, site visits, and proactive problem solving. You will influence outcomes, communicate clearly, and grow accounts through opportunity identification.

Qualifications

• Experience in account management with strong client-facing skills.
• Ability to review data and present insights.
• Excellent written and verbal communication across levels.

Responsibilities

• Act as the key interface between customer and business for assigned accounts.
• Build and maintain strong customer relationships and ensure contractual obligations are met.
• Drive contract profitability and identify opportunities for growth.
• Manage KPIs and ensure timely delivery of work orders and calls.
• Coordinate with operations and regional teams to resolve issues and complete planned works.
• Conduct regular account reviews and communicate risks and opportunities.

Skills

Account management

Communication

Negotiation

Data analysis

Organisational skills

Integrity

Driving license

Relationship building

Cross-functional collaboration

Job description

TSG UK Solutions Ltd in Basildon is seeking a Service Account Manager to lead key service accounts in the petroleum and EV retail sectors. You will manage contracts, deliver KPIs, and drive profitability while building strong client relationships.

This hybrid role requires hands-on delivery with operations and project teams, site visits, and proactive problem solving. You will influence outcomes, communicate clearly, and grow accounts through opportunity identification.