Hybrid Sales IQA: Elevate Apprenticeship Quality

Find Recruitment Group LTD; Warrington; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

Bonus scheme

Pension scheme

25 days holiday

Job summary

Find Recruitment Group LTD, in partnership with a world-class training provider, is hiring an Internal Quality Assurer (IQA) for Sales and Customer Service apprenticeships. You will oversee quality across programmes, sample portfolios, and guide coaches to ensure consistent delivery.

Hybrid role based in Warrington with 3 days a week in the office. You will contribute to standardisation, maintain QA records, and support readiness for Ofsted and awarding organisation requirements.

Qualifications

• Experienced IQA across Sales and Customer Service apprenticeships.
• Experience coaching or delivering Sales apprenticeship standards.

Responsibilities

• Conduct internal quality assurance across Sales Executive programmes.
• Sample and quality assure learner portfolios and assessment decisions.
• Work closely with Development Coaches to ensure consistent quality.
• Provide constructive feedback to Coaches to improve assessment practice.
• Lead standardisation activities across the coaching team.
• Identify development needs and support upskilling of Coaches.
• Maintain accurate QA records and ensure actions are followed through.
• Support readiness for Ofsted and external QA activity.
• Ensure assessment decisions are consistent, fair and compliant with awarding organisation requirements.
• Collaborate with delivery, quality and operations teams to improve learner outcomes.

Skills

IQA experience

Sales & CS expertise

Coaching skills

Education

Qualified IQA

Job description

Find Recruitment Group LTD, in partnership with a world-class training provider, is hiring an Internal Quality Assurer (IQA) for Sales and Customer Service apprenticeships. You will oversee quality across programmes, sample portfolios, and guide coaches to ensure consistent delivery.

Hybrid role based in Warrington with 3 days a week in the office. You will contribute to standardisation, maintain QA records, and support readiness for Ofsted and awarding organisation requirements.