Hybrid QA Specialist — Children’s Services

Cheshire East Council; Crewe; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Enhanced annual leave (34 days) with增长

Hybrid/remote working where possible

Salary sacrifice green car scheme

Salary sacrifice white goods

Career average pension

Cycle to work scheme

Employee assistance programme

Discounted gym membership

Job summary

Cheshire East Council is recruiting a Quality Assurance Officer to monitor the quality and effectiveness of commissioned provision across children's services. Based at Delamere House, Crewe, the role requires audits, provider visits and reports to drive improvement.

You will work with commissioning, placements and operational teams to ensure safeguarding, compliance and outcomes for children and young people, with a focus on continuous improvement and inspection readiness.

Qualifications

• Experience of quality assurance, compliance, monitoring or safeguarding activity within children's services or a related sector.
• Strong understanding of safeguarding principles, quality standards and provider oversight.
• Ability to analyse information, identify trends, risks and areas for improvement.
• Working knowledge of information governance, confidentiality and relevant procedures.
• Strong analytical and organisational skills with excellent attention to detail.
• Confidence to professionally challenge where standards are not being met.
• Excellent written and verbal communication skills.

Responsibilities

• Undertake planned and responsive quality assurance activity across commissioned services.
• Conduct provider visits, audits, desktop reviews and compliance checks.
• Assess quality, safeguarding arrangements, contractual compliance and outcomes for children and young people.
• Identify areas of risk, concern and good practice, escalating issues where required.
• Produce clear reports and evidence-based findings to support decision-making and provider improvement.
• Support inspection readiness and continuous improvement activity.
• Work collaboratively with providers and internal stakeholders to improve service quality and standards.

Skills

Quality assurance

Safeguarding

Data analysis

Information governance

Attention to detail

Communication

Professional challenge

Job description

Cheshire East Council is recruiting a Quality Assurance Officer to monitor the quality and effectiveness of commissioned provision across children's services. Based at Delamere House, Crewe, the role requires audits, provider visits and reports to drive improvement.

You will work with commissioning, placements and operational teams to ensure safeguarding, compliance and outcomes for children and young people, with a focus on continuous improvement and inspection readiness.