Hybrid Property Insurance Client Advisor – Real Estate

Marsh Agency; Norwich; Hybrid; GBP 32.000 - 52.000; Vollzeit

Zusammenfassung

Marsh Agency in Norwich seeks a talented individual to join our Real Estate practice team. This hybrid role requires working in the office at least three days per week. You will support renewal strategy, data collection, invoicing, and client reporting across UK and Europe.

The role offers exposure to banks, pension funds and asset managers, with a focus on delivering market-leading service and client solutions within a collaborative Marsh environment.

Qualifikationen

• Ability to manage workload and prioritise across timescales.
• Develop an awareness of the Client’s business, insurance programmes and service plans.
• Competency in Microsoft Office applications and adaptability to Marsh systems.
• People skills to liaise across Marsh divisions to provide Client service solutions.
• Adhere to FCA, Marsh Compliance and Marsh procedures and guidelines.
• Strive to deliver best practice, market-leading service and solutions.

Aufgaben

• Participate in renewal strategy activities with the Client Executive and Senior Client Advisors.
• Assist in renewal data collection and present information to underwriters.
• Request Claims Reports from the Claims Executive or Third Party Adjuster.
• Create market presentations and renewal documents reflecting renewal strategy.
• Prepare client renewal reports and renewals documentation (invoices, evidence of cover).
• Manage premium billing, collection and settlement per internal credit metrics.
• Resolve complex accounts and administration queries as directed by senior staff.
• Assist in preparing reports on specific projects as directed by senior colleagues.

Kenntnisse

Workload management

Client awareness

MS Office

Client service

FCA compliance

Best practice

Jobbeschreibung

Marsh Agency in Norwich seeks a talented individual to join our Real Estate practice team. This hybrid role requires working in the office at least three days per week. You will support renewal strategy, data collection, invoicing, and client reporting across UK and Europe.

The role offers exposure to banks, pension funds and asset managers, with a focus on delivering market-leading service and client solutions within a collaborative Marsh environment.