Hybrid Product Manager — Find & Schedule Care

Highmark Health; Dover; Hybrid; GBP 65,000 - 104,000; Full time

Job summary

Highmark Health is seeking a Product Manager, Find & Schedule Care, to own the end-to-end access front door for members—from searching for in-network doctors to viewing real-time availability and booking care. You will define product strategy, drive roadmaps, and ensure accuracy and relevance of provider directories and scheduling rules.

This role oversees the ongoing health, precision, and relevance of the live product—ensuring provider directories, scheduling rules, and search results remain

Qualifications

• Bachelor's Degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor’s degree
• 3 years of Product experience
• 3 years with the Software Lifecycle
• 1 year of Advanced domain experience

Responsibilities

• Understand the department's and the company's strategic roadmap and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value.
• Actively anticipates future needs and utilizes metrics and qualitative input to identify asset improvement opportunities.
• Represent the product in all governance meetings.
• Clearly sets and communicates roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.
• Serve as accountable owner for the sets of products/tools within the designated portfolio.
• Identify and drives both cross-product and cross-customer value and shared learnings.
• Own the product backlog and uses input from internal and partner teams to frequently refresh and re-prioritize the backlog.
• Other duties as assigned.

Skills

Business Acumen

Communication

Conflict Management

Education

Bachelor's Degree or equivalent

Job description

Highmark Health is seeking a Product Manager, Find & Schedule Care, to own the end-to-end access front door for members—from searching for in-network doctors to viewing real-time availability and booking care. You will define product strategy, drive roadmaps, and ensure accuracy and relevance of provider directories and scheduling rules.

This role oversees the ongoing health, precision, and relevance of the live product—ensuring provider directories, scheduling rules, and search results remain