Hybrid Partnership Services Lead: Change, Strategy & People

Hearing Dogs for Deaf People; Princes Risborough; Ibrido; GBP 42.000 - 47.000; Tempo pieno

Descrizione del lavoro

Hearing Dogs for Deaf People in Central England is seeking a Partnerships Services Lead to drive the transformation of Partnership Services. Hybrid working with community-based duties, 35 hours per week, leading a team and shaping strategy, performance indicators, and budget.

You will work with cross-functional teams to deliver a person-centred service, ensuring recipients receive the right support along their hearing journey and embedding new approaches across the department.

Mansioni

• Lead the delivery of a consistent, proactive and person-centred service throughout the Hearing Dog partnership.
• Directly lead and line manage up to 8 Partnership Advisors with support from specialist teams.
• Set clear expectations for behaviour, professional practice, service standards, performance and impact.
• Coach and develop Partnership Advisors to build confidence, capability and independent decision-making.
• Create a culture of accountability, openness, learning and continuous improvement.
• Identify barriers to implementation and work with colleagues to resolve them.

Descrizione del lavoro

Hearing Dogs for Deaf People in Central England is seeking a Partnerships Services Lead to drive the transformation of Partnership Services. Hybrid working with community-based duties, 35 hours per week, leading a team and shaping strategy, performance indicators, and budget.

You will work with cross-functional teams to deliver a person-centred service, ensuring recipients receive the right support along their hearing journey and embedding new approaches across the department.