Hybrid Operations Lead - Production & Logistics

CHEP UK Limited; South Ockendon; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Private healthcare

Share scheme

Flexible benefits package

25 days holiday (+ buy/sell)

Enhanced pension

Life Assurance

Employee Assistance Programme

Job summary

CHEP UK Limited on the South Ockendon site is seeking an experienced Operations Supervisor to lead day-to-day production and yard operations, ensuring safety, quality and efficiency.

You’ll coach a team of around 15 colleagues on the shop floor, monitor performance against plans, resolve issues quickly, and collaborate with engineering and site support to minimise downtime. This hands-on role offers breadth across production and logistics, with room to grow into senior leadership.

Qualifications

• Experience leading teams within a manufacturing, production, logistics or warehouse environment.
• Strong people management and communication skills.
• Good understanding of Health & Safety requirements and safe systems of work.
• Experience working to production KPIs and targets.
• Hands-on leadership with a visible shop floor presence.
• Flexibility to support multiple operational areas including production and yard operations.

Responsibilities

• Supervise day-to-day production and yard operations to ensure a safe, compliant and efficient working environment.
• Lead, motivate and support a team of operational colleagues.
• Monitor progress against production plans and take action to address performance issues.
• Carry out regular safety audits, shift checks and operational inspections.
• Ensure Health & Safety standards are maintained and promote a zero‑harm culture.
• Support quality standards by ensuring correct operating procedures are followed at all times.
• Work closely with engineering, operations and site support teams to resolve issues and minimise downtime.
• Support absence management, return-to-work discussions and other first‑line people management activities.
• Ensure colleagues have the tools, equipment and resources needed to perform their roles effectively.
• Maintain accurate operational records and support continuous improvement initiatives.

Skills

Team leadership

Manufacturing knowledge

Health & safety

KPIs & production targets

Problem solving

Audits & compliance

Communication

Coaching & mentoring

Job description

CHEP UK Limited on the South Ockendon site is seeking an experienced Operations Supervisor to lead day-to-day production and yard operations, ensuring safety, quality and efficiency.

You’ll coach a team of around 15 colleagues on the shop floor, monitor performance against plans, resolve issues quickly, and collaborate with engineering and site support to minimise downtime. This hands-on role offers breadth across production and logistics, with room to grow into senior leadership.