Hybrid Operations & Data Coordinator

Reach Contact Limited; Stoke-on-Trent; Hybrid; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Healthcare

Generous Pension Plan

Paid Time Off - 25 days + bank

Paid Volunteering Day

Career Development

Company Tools (Laptop & Phone)

Inclusive Culture

Employee Engagement

Job summary

Acosta Europe is seeking an Operations Executive to ensure seamless operational delivery across a key account. The role focuses on data accuracy, onboarding/offboarding, field support and cross-functional collaboration.

The position requires strong organisation, data fluency and proactivity, with a 37.5-hour week in a hybrid pattern (3 days in the office, 2 days from home). A comprehensive benefits package accompanies the role.

Qualifications

• Strong organisational skills and an eye for detail.
• Confidence working with data and using analytical tools or formulas.
• Excellent communication skills and the ability to collaborate across teams.
• A proactive mindset with the desire to improve processes and deliver great service.
• Ability to manage multiple tasks and remain calm under pressure.

Responsibilities

• Data Management: downloading and quality-checking retailer sales data daily; ensuring master data is accurate; communicating issues promptly with stakeholders.
• Operational Support: onboarding/offboarding, configuring tools, responding to queries via Manage Engine, prioritising requests, and supporting field teams.
• Reporting & Financials: ad-hoc reporting, updating callfiles, reconciling company credit card expenses.
• Strategic & Other Responsibilities: contributing to continuous improvement, assisting with reception cover, field visits, and GDPR/Health & Safety compliance.

Skills

Strong organisational skills

Analytical thinking

Excellent communication

Proactive mindset

Multitasking

Tools

Manage Engine

CACI

Job description

Acosta Europe is seeking an Operations Executive to ensure seamless operational delivery across a key account. The role focuses on data accuracy, onboarding/offboarding, field support and cross-functional collaboration.

The position requires strong organisation, data fluency and proactivity, with a 37.5-hour week in a hybrid pattern (3 days in the office, 2 days from home). A comprehensive benefits package accompanies the role.