Hybrid MSP Account Manager: Growth & Renewals

Confidential; Newbury; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Netteam tX in Newbury offers a hybrid Account Manager role with regular client visits and travel. You will retain and grow a curated portfolio of around 30 existing clients, owning the commercial relationship and driving value through Netteam tX products and services.

You will lead quarterly reviews, coordinate with cross-functional teams, and manage renewals, forecasts, and client feedback to the Commercial Director. A proactive, business-focused mindset is required.

Qualifications

• Successful account-management experience within an MSP, technology provider.
• Strong track record of growing existing client accounts and achieving commercial targets.
• Experience managing contract renewals and cross-sell opportunities.
• Confident engaging with business owners and senior decision-makers.

Responsibilities

• Own the commercial relationship for a portfolio of ~30 existing clients.
• Identify cross-sell and upsell opportunities based on client needs.
• Lead renewal conversations and ensure timely contract renewals.
• Maintain forecasts and provide performance updates to the Commercial Director.
• Coordinate with technical, project, and commercial teams to present solutions.

Job description

Netteam tX in Newbury offers a hybrid Account Manager role with regular client visits and travel. You will retain and grow a curated portfolio of around 30 existing clients, owning the commercial relationship and driving value through Netteam tX products and services.

You will lead quarterly reviews, coordinate with cross-functional teams, and manage renewals, forecasts, and client feedback to the Commercial Director. A proactive, business-focused mindset is required.